Burton Lumber - Logan

Such great service! Knowledgeable and friendly. Good prices. And thank you for opening up one more parking space for customers by somehow getting that dude with the cool Ford highboy to park across the street. BONUS!!!!😄Thank you!

We have used Burton for the building of both of our houses. The first house 15 years ago was great, different sales/office staff though. This latest one was a terrible experience and we won’t use them again! We got 3 deliveries we had to send back because the lumber was COVERED IN MOLD!!! Fuzzy mold, on the surface, even on pressure treated lumber! Not just dark specks inside the wood grain. We rejected 3 loads, and they said they would just turn around and sell it to a builder who wasn’t so picky! Call me picky but I won’t put moldy wood into my house, that’s just asking for trouble! If you choose to use them, Triple check your takeoff!!! They missed including lumber, doors, and the trim for finishing our basement even though it was in writing multiple times requesting it be included for the loan. It Totally screwed us over! Heidi was unpleasant to work with, she never smiled, was super cranky and acted annoyed every time we went in to pick something up. She had the same demeanor with every customer she talked to while we were there as well, so it wasn’t just us. Rick will flat out lie to you. He’s a salesman. He will say what he needs to get the sale and then turn around and deny he ever said it. He did it to us twice. I will take my business elsewhere even if I have to pay a little more next time. On a side note, get a quote from Sierra Truss for your trusses!! They were awesome to work with, did a great job and they saved us $8,000 over Burtons truss quote! Home Depot will match or beat any Burton lumber prices as well. You can do better!

I'm not impressed with customer service or customer friendliness. I seriously get along with just about everyone but I've never been talked down to or condescend to as I have with the people at the customer desk at Burton Lumber. If you're a regular citizen forget about this place. They have more important things to do.

Have always treated us with great customer service and a good product.

Love Burton, but I won’t go in there again until the staff starts wearing masks. Only saw one responsible employ wearing a mask.