Pizza Hut Express

This Huntington Station location needs some corporate ethics training (if Pizza Hut has one?). Today (08/09/19) The front counter lady took my order while taking personal calls through Air Pods in her left ear. Multiple times I got confused if she was talking to the person or me and that’s where she messed up my order and made my pizza with the hand-tossed bread when I wanted pan. Upon requesting, she said, “I assumed you wanted on a regular dough” and its too late to change the order. Anyway, the pizza prep lady in the back was nice and made two new pizza for me (star for her effort). I was happy, but then the front counter lady told me to take extra pizza since they will be wasted. I said ok, I would take them. A manager walked in, and the lady explains her the situation. So, when I picked up my pizza, they gave me two new pizzas and told me that “Manager said you don’t need the extra two pizzas.” I felt disrespectful because first, Pizza Hut employee told me to take an extra two pizzas then the manager changed her mind and decided not to give extra pizza. Plus, I have to wait extra for re-make of the new pizza when its not even my fault.nDoes Pizza Hut corporate office even give them monthly/ annually customer service training? Obscene & mean behavior by the team (except for the pizza prep lady)!

I Made a order today 4/21/2020 on the pizza hut app. My order was for 1 large pie 8 pieces and a pzone. The app auto corrected the address so it ended up being sent to the wrong address . I called the store the manger had a 6min fight with me saying how it was my felt and that the driver called me 4 times before leaving the food at the wrong address. I offered to show the manger my phone to prove i never got a phone call from them. The manger then accused me of lying and deleting my cell phone history. After another 5min of telling me how it was my felt the manger agreed to remake the order but i would have to pick it up. I was perfectly fine with picking up the order i just simple wanted to known if they would remake the order. You do not speak to people in the way this manger speak to me. I will not be buying for here agin I'll hust go to dominos from now on only.

On time all the time!! Delicious and fresh. I must say they know how to make and deliver good pizza. After enormous orders, it is time to review them. 5 stars.

as usual pizza hut is best, nice clean restaurant , but service is little slow i think they need more staff. otherwise good courteous staff.

The best location for taco Bell and Pizza hut!