Wishkah Nails

Each time I called for an appointment the manager was quite clipped and once confirmed she always stated “Be on time” then hung up on me. Last month when I arrived at exactly 10:30 for my 10:30 appointment I was told they were running late and I had to wait outside due to Covid. Well it was raining, my husband had left to run errands so I had no car to hide in, there were no chairs outside, and the only place I could stay dry in was under an awning with several homeless men who were making a drug deal. I was called in at 11 for my 10:30 appointment. I made no comment on the poor service this time. I called for an appointment again for today. Same conversation-“ Be on time” then the manager hung up on me. I arrived today at 10:30 for my 10:30 appointment and was told to sit outside until they were ready. I remarked that this was the second month in a row of being told to be on time when the same was not true of their schedule. The manager began to yell at me that it was not her fault that clients are never on time. I reminded her we were speaking of my experience although I empathized that this was probably a constant issue they should address. Then she called me a liar and said I have never had to wait. I do not lie. I appreciate brutal truth over a lie anyway. She did not like that and said maybe I should find another salon. I asked her if that was what she really wanted and she screamed yes. Her husband and comanager tried to apologize but I just raised my hand to go. What I did not expect was the young girl I always request to burst into tears when she followed me out. She thanked me for always requesting her, tipping her so well, and being so nice. I try to tip very well because I believe the service industry is extremely hard work. I hugged her and sent her back to work. It is hard for me to guess how difficult her work environment is. But isn’t what a business wants in order to thrive is a regular customer, who is timely and doesn’t make ridiculous requests and tips well? If so Wishkah nails is not that place. There are many other nail salons In Hoquiam and in Aberdeen. I will not have trouble finding somewhere new. However as far as a recommendation, all I can say is buyer beware. This is not a nice place

They where awesome none else would take me in an hour before close but they did! Very clean friendly as well. My nails are so pretty I’m in loveud83dudcafud83eudd70 my new favorite nail salon thank you!

Been going here for at least 8+ years. Love these ladies! And they manage to always squeeze me in and work with my schedule! Thank you!

I love coming here. They do such a good job.

My pedicure was perfect and the woman who did it was so sweet. I will be going back.