Embassy Park

I recently signed my second lease here. I love how quiet my apartment is. You can hear neighbors in the hall and the second you’re in your place it’s silent! The balcony is a dream and I have a gorgeous view of huge trees and a tennis court that was just redone. Laura is an amazing help in the office and is quick to address any questions or concerns. I transferred in to a larger apartment just down the hall for my second year and anything needing fixed was done in a very timely manner. Right now with Covid precautions things are crazy and I still have any concerns addressed quickly. Liz is the manager and she is super nice. She calls and checks in to make sure all is well and we have never had anything ignored. Every place will have its pros and cons but the pros are huge here. I’ve looked at a lot of places in Omaha and none have this kind of square footage for this price, washer dryer in every unit, amenities, allow pets and QUIET! Worth every penny. If you’re looking for a place to live call Laura! She is wonderful and you can tell she loves this complex.

My boyfriend and I absolutely loved our time living at embassy park. The front office is always honest, upfront and on time with tenant requests. Maintenance was wonderful as well and answered our calls very quickly. The apartment building was always silent, clean, and never once did we smell smoke during our 2 years of living here. I want to personally thank Liz and Laura for being so great to us while living at Embassy. Personally, I believe any negative reviews are people looking to cause stress and problems because we never ran into any issues that weren’t handled immediately and neither did any of our many neighbors that we knew there. Be a good tenant and your apartment is good right back to you!!!

I strongly disagree with the review by Karlee. I have lived here over 5 years and Laura has been nothing less than wonderful. She is kind, helpful and has always treated me with respect. Please don’t let one persons review change your opinion on living here, especially someone who hasn’t lived here.

If you’re looking at these apartments do yourself a favor and do not move in here. As other reviewers have mentioned, the management and corporate office as absolutely terrible. Very difficult to get a hold of anyone and when you they are not helpful. I was fined one month for not paying rent, after they had already taken it out of my account. I was fined another month for having pets that “were not documented” after they were already listed on the lease and I was told I had filed all the appropriate paperwork. Was fined for not having renters insurance even though I had it and my insurance company sent several forms of documentation. They claimed my roommate was not covered, which she was. I had my insurance write them a letter explaining who was covered and when and the still refused to refund the fees for renters insurance even though I was compliant and went out of my way to show them documentation. When you call the corporate office they are not trying to help resolve things. They dodge your phone call for days and then call back in the am when you have mentioned several times you work night shift. . . Don’t do it. Spend your money elsewhere. Also google Richale Group and BBB (Better Business Bureau) they have several complaints listed there, and are not BBB certified.nnSo apparently google doesn’t allow me to respond to the comment below. So here is my response. Richdale was not “in contact with me frequently.” I would get a phone call back days later. It took me an entire week to get ahold of someone to get my final bill total because I was sent a bill for the entire month when I was only there about 10 days of the last month. The pet fees were re-imbursed after my roommate and spent literal hours on the phone with your company and provided copies of all paper work that was filed with you months before. It should not be this hard to just live in an apartment when I am trying to comply by your rules and pay my bills on time. I was also unaware my insurance company was giving you false information because no one from Richdale reached out. You just kept fining me and not returning phone calls. There was no communication. These problems with lack of communication are the exact reason I moved. This is not how you treat people!

I had a very good stay at Embassy park. The apartments are nice, the complex is save, and the location is great. Reasonably priced. Leasing office staff are supportive and helpful. Maintinance is good. You do not get the same amenities you would get with the other richdale complexes but their leasing office staff perform way better than the other complexes. Thank you for the good stay.