The Cheesecake Factory

It's expensive, but the food is good and the service is awesome.

Atmosphere is good, clean place, workers are friendly and helpful. This is over all just a great place to go eat and have desert.nnThe fresh bread and “real” butter is always so good. So many places give you that whipped fluffy stuff that’s not real butter. You get a decent sized Pat of the real deal here, and more will come with more bread, if you need more while waiting still.nnMy Entrée was great and I’d recommend it. The rice was a bit undercooked, but I’ve had this meal many times and it’s always been good the other times. Here’s what I got.nnCrispy pineapple chicken & shrimpnIncludes the items above in the title in addition to snow peas, mushrooms, onions, garlic, peppers & cilantro in a sweet & spicy sauce & served with rice.nnDesert was their salted caramel cheesecake.

We will never return to this restaurant again. And sadly it’s been a tradition to always go after the college World Series. This past weekend we had a 10 person party. We called way before to ask if we could make a reservation. They said no, somebody has to be present to hold a table. Which we were completely ok with. They also said it’s not busy so once we come in, we should be able to be sat promptly. We got there and the hostess said 15-20 minutes. We mentioned we called but she shook us off. Very snotty and ignorant. Then we patiently sat while at least 15 people got sat before us. They then sat a party of 7. My father in law went to the manager and his response was well “I can sit 7s all day.” At this point we had been waiting over 30 minutes. The hostess was incredibly rude to my mother in law as well. If you have a big party, take your business elsewhere. So to recap we were told we would not make reservations but it wasn’t busy so if we came we would be sat. We were told 15-20 minutes yet 30 minutes later we were still waiting. We asked when and they kept saying soon. Yet a 7 person table was sat before us. Many parties of 4 were also sat almost instantly after walking in the door. Management and the hostess were incredibly rude. We won’t be back. Incredibly disappointed. I only gave two stars because our waiter was great.

Some good lots of bad. First time going there and the last time. Impression at the start was good, the waitress was amazing. She was extremely helpful and great. We both got drinks to start out with, they were great, until I went to eat the pineapple garnish on my drink, it tasted like onions. (Meaning it was cut on the same cutting board as onions) We both order a meal my was great, the other meal was not. It had stuff that was not listed on the menu. And unfortunately the unlisted item is gross to us and cannot be eaten around. Waitress offered to have it remade but by that time I was already eating and would have been done before the new meal would be out. Next we had TWO more staff come and asked about what our issue was with the meal. We told them both we don’t want it remade, just to be taken off the bill. (That second lady was extremely snarky and rude) After that we were done with that place, I couldn’t finish my meal due the anxiety they caused us.nSadly this would be the only time going there. We didn’t even get any cheesecake, stopped somewhere else to get dessert.nnThe bread was great!

So I’m not sure why but they serve their original cheesecake with sour cream. I ordered a regular cheesecake and went and picked it up and on my way out the front desk person stated that they forgot the whip cream for it and then went back and grabbed the container full of “whipped cream”. Got home let it thaw and then finally got to dig in this glorious dessert. I get it prepped up and then I take a bite. I’ve never gone through so many emotions so quick in my life. I called their store and the worker that picked up sounded appalled and disgusted just as I was and she said she’s get a manager. After some time of being on hold I could hear someone pick up but said nothing and then hung up. So I call right back go through the exact some motions and again someone picks up it’s silent again so I say hello and then I get a reply “Yeah how can I help you” dudes having a busy day whatever. So I tell him what happened and then he retorts with “yeah we serve it like that on purpose it states it in the website so is this all” Okay what kind of monsters are you guys. SOUR CREAM!? I’d rather be the middle part of the human centipede than eat that with SOUR CREAM! Long story short. Didn’t get what I thought I was getting when they even said let me get the whipped cream for you and the male manager that helped me was very rude.