Map
Detailed Information
- Place Types Hardware store
- Address 670 Water St S, Northfield, MN 55057, USA
- Coordinate 44.4534388,-93.1623079
- Website http://www.myarrowhardware.com/
- Rating 3.9
- Compound Code FR3Q+93 Northfield, MN, USA
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 10:00 AM – 5:00 PM
Photos
Reviews
I've tried. Really tried to keep supporting a smaller hardware store. Since the switch to true value, service quality had absolutely tanked. Not greeted at the door, checking out seems like a hassle for employees, masks worn inappropriately. I was looking for some paint for a project and clearly standing alone, waiting to be assisted. Two employees walked right past me, engrossed in their own conversation. No acknowledgment. No greeting. Nothing. Asked for help and they grudgingly came over and mixed paint. Then a twist of the arm to actually check out.nnNot again. Save your time. Go to Menards. Where they know customer service and how to wear a mask.
The convenient location of Arrow makes a trip for hardware or tools a breeze. The fact is; you can get in, find what you want fast and be out the door in no time at all. That is what makes it much superior to Menards in Dundas. As always, support small and local business.
Stock is too low to get enough in one trip for a project. I really don't like feeling that I'm bothering the crabby manager when I have to go find her to ring up my one tiny jar of stain. Asking when or if they will get more in is just too much! Guess where I should have gone to start and where I will go to get more. Plus Menards has really upped their customer service and check outs!
I used to enjoy going to Ace Hardware in downtown Northfield. They had a friendly staff and were very helpful. Now it seem I could stand with a neon help sign above my head and I wouldn't have anyone asking me if I needed help. Also, now they are changing to a True Value instead of an Ace Hardware. Their prices are going through the roof. I went to purchase 4 tomato cages. The bill came to $40. I cancelled the purchase. This is the second time I have been there since they started switching to True Value and last time I paid the bill even though it seemed high. I just couldn't do it this time. I went to the other end of town and got the tomato cages for over half the price and they seemed like they were a better quality. Sadly, I do not think I will be shopping at this Ace Hardware/True Value location again.
I was disappointed with arrow hardware and paint. I was never greeted when I entered the store. As far as I could tell I was the only customer in the store. I had to search out an employee to help me find the item I needed and then again to get checked out.
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