SmartStyle Hair Salon

PLEASE READ. Called in last week explaining I wanted my red roots to be touched up blonde, and was quoted starting at $60. Got there, and after washing my hair twice, blow drying it without heat protectant twice, she said that’s as far as “color without bleach” would get me and lectured me about being wrong about the price of bleach. Then why was I misinformed? This was Blanca. My hair was brittle and breaking at my bangs and in the back when I’d turn my head the wrong way, so my friend told me to talk to Beth, the manager, after she evened my 2” difference on each side trim. Called and asked for her, explaining the situation. She gave me a free keratin treatment to fix the mistake her staff made, now going from three hours of my time wasted to almost four and $76 later. Said she’d fix it for $50 (bleach, a bottom color, and another free keratin treatment). We set up an appointment, but I ended up getting called in and called to reschedule and told the staff with Beth. I just got a call from Beth saying that time wouldn’t work. I can’t keep chasing and wasting my time, and honestly shouldn’t be paying the extra $50 anyway. Don’t make the mistake I did! It’s worth it to pay more, save your time, save you a breakdown about your hair breaking and looking terrible before the holidays.Update: the owner has now Facebook messaged me to remove this honest review protected by consumer rights. Unbelievable. Blocked after she got the last word on Messenger because her first message was very intimidating and all she said on the second one was to wait for the district manager. Because she was blocked there, she took it upon herself to text message me, reiterating her point. I feel unsafe. This post is being updated in case it is evidence and I am on the news. I was just mad before but now I’m beyond feeling uncomfortable about my safety. Please be careful where you go!!!

Loved it! Great people and my hair turned out beautiful!

They were quick and did a great job on my fiance's hair. We will definitely be going back. Especially for that price, it was well worth it.

Terrible job, asked for layers, and what I got was random chunks cut out of my hair.

Very professional. Blanca does an amazing job!!!