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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 3:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Reviews
Anna Piskozub (06/26/2020)
I have been very satisfied with the quality of cleaning O'Keefe Cleaners provided for my clothing. The dry cleaners I used before in St. Joseph was returning clothes with stains and I would be returning it back for cleaning. In addition, O'Keefe is offering 10% discount to senior citizens, and has a very friendly customer service. I definitely recommend their services!
John Shelford (07/31/2020)
July 31st, arrived at 5:05 p.m. Closed! Their Google information says open till 6:00 Monday to Saturday. Sign in window: temporary hours Monday through Friday 9:00 a.m. to 5:00 p.m. Lack of correct information on Google is not considerate to customers. GOOD NEWS. Employee came to door departing, and due to the fact that the cleaning was prepaid was able to give it to me. Kudos to this gal!!
Sid Stapleton (06/25/2020)
On time service good prices.
Bob Slabaugh (03/08/2018)
$300 loss if you do not take a picture in side cleaners of what you leave to prove what you dropped off.nJuly 2016 purchased 100% down comforter at Bed Bath and beyond for our guest room in November 2017 dropped off O’Keeffe cleaners in Niles to dry clean for first time, December picked up, January removed comforter from plastic bag from dry cleaners and noticed as wife and I unfolded this was not our comforter this one showed signs of being washed and was stained showed lot of age. Our comforter had large puffy squares sown together, this one had a design, immediately I returned to O’Keeffe cleaners told them this is not our comforter and lady said she would notify the owners and they would start looking for our comforter.nIn March Wendy owner of O’Keeffe cleaners called and told us they could not find any other comforter and the one we had picked up was ours, explained to her ours was new this one is old, she said well it had your tag on it, I ask when was tag first placed on comforter she replied when you brought it in, then one of your people at Niles Store tagged it wrong or switched comforters and I trust all my people ask then how can this happen she had no reply except will keep your phone number on file in case something turns up.
Michelle Blazi (01/03/2018)
I brought my wool jacket in December 2017 to be dry cleaned (it was a little dirty along the front placket) and when I picked it up it had multiple stains on the jacket where I could never wear it again. Stairs were all over the jacket not just on the front but on the arms as well. They took it back and cleaned it once more. It still did not take out the stains that occurred during the first dry cleaning. The manager stated she would give it to the owners to assess the situation and usually if they cannot get the stain out they will reimburse you the cost of the coat. Three weeks later I got a call that they would do nothing for me and to come pick up my coat and they had a print out from somewhere showing that this is what happens sometimes when you get a wool coat dry cleaned. I could have worn my coat before I had it dry cleaned but not after. Terrible customer service in my opinion. I will go out of my way to not go local on dry cleaning.
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