Map
Detailed Information
- Place Types Hardware store
- Address 160 E Galena Blvd Suite a, Sugar Grove, IL 60554, USA
- Coordinate 41.7726988,-88.4387982
- Website http://www.acehardware.com/mystore/index.jsp?store=15883&cid=lo
- Rating 4.7
- Compound Code QHF6+3F Sugar Grove, IL, USA
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
Very convenient store to come to. Prices are obviously going to be higher than the big box stores. But you will be surprised that once in a while there will be a big ticket item on sale that's just as comparable to anywhere else.
Haven't had any bad experiences until this past Thursday when we purchased 2 things with a coupon. Long story short, the coupon wasn't applied to our purchase. When it was brought up to the employee who checked us out we were told it was. After a back and fourth that was the final stance taken. We were also overcharged for a propane tank replacement when we only needed and received a refill. I only know this because I have different things that use tanks, so I mark them.nnWhole thing felt very petty, so I have no intention of going back.
Will give 5 stars once phone systems are fixed. Automated system where “0” gets you to a representative but it actually only tells you the address which is option “2.” Then hangs up. So no way to call the business.nn** UPDATE **nnThe business responded fast and fixed the issue. Customer service has always been great and they always have what I need.
Every item seems to be more expensive here than at any other store. The Ace website is not very good either. Each item I attempted to add to cart said was in store purchase only. Whats the point in even showing items on the website if we can only buy them in store? I dont go on website to browse and then just end up having to go into the store. Anyways I wont be back in store or online at this or any Ace.
Very helpful and friendly staff. I like going here to run in and run out instead of looking for an hour for something in the bigger stores, but I think most items are a little more expensive here. But this is the closest hardware store to me so I pay for the convenience I suppose.
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