Wilson County Chevrolet Buick GMC

Found a beautiful C7 Z06 here with very low mileage. It was a seamless and low pressure encounter when going to purchase the car from out of state. When I got the car home one of the tires wouldn't hold pressure and I quickly realized they were all cracking due to age. I called the dealership and without any hassle at all they said they would replace the tires for no charge. The sales woman I worked with is named Sherry and I couldn't recommend her more. Very quick correspondence when it came to purchasing the car as well as handling the issue that arose after purchase. After this interaction I can confidently tell you that when you purchase a vehicle here you are in good hands and they will cater to your needs even after you've signed the papers! I purchase vehicles on a near yearly basis and I will definitely be back when the time comes for a new one!

Wonderful experience! Looking for the perfect Yukon XL had been like looking for a unicorn! Then when we would find one, it would be sold before we could even get there. Brandon was able to find our dream car, and it was the easiest car buying experience we have ever had! We will be back for our next car for sure! Great experience all the way around!

I like being able to schedule online.nAppreciated same day repair on the issue.nCost was very high though.nAppreciated washing my vehicle.nLiked the service advisors involved, all were friendly and informative and worked as a team. This can be something they do on their own, but can be because of the atmosphere and culture by management- only you know the answer to that question.

If you’re looking to shop online with Wilson County Motors, I strongly suggest looking elsewhere. I cannot speak to how they treat potential customers who shop in person, but their actions made it clear that they do not care to sell to online shoppers. Also, do not give them your email address, they will spam you with auto-generated emails that you cannot unsubscribe from. This is just a summary, the details of my experience are below.nnI have clicked the unsubscribe link and followed directions to unsubscribe at least 4 times, yet I am still getting spam emails from them about a vehicle they don’t even have anymore. I sent an email to the salesman (Marcus Lewis) named in all the spam emails asking to be unsubscribed but that email was ignored and I continue to get spam emails to this day months later. I have filed a complaint with the Federal Trade Commission to report this spamming since I have gotten no response from Wilson County Motors.nnSoon after I decided to look elsewhere for a vehicle, I got an auto-generated email from Wilson County Motors asking for my feedback from my experience with them. I sent the email below to both the salesman (Marcus Lewis) and the owner (Mitchel Bone) and have yet to get a response. This email was sent in late December 2020. I am not including the timeline referenced in the email in this review in an effort to not make the review longer than it already is.nn“Marcus/Mitchel,nnIn hopes of future customers having a better experience, I am providing my feedback on my experience with Wilson County Motors.nnOverall it was an extraordinarily poor experience. Looking back, I am glad that I did not proceed with purchasing a vehicle from Wilson County Motors because I have no reason to believe that I would have received any more attention or assistance during the purchase process than I did during the inquiry process.nnInstead of trying to explain what my frustrations were, I have included below an entire timeline of my interactions with Wilson County Motors. The main points that should be taken from this timeline are:n1) My requests for someone to contact me via phone were ignored 6 times. I was never called at any point by anyone at Wilson County Motors.n2) My inbox was spammed with auto-generated emails sending the same information that I had already obviously looked at on the website. Sometimes I was sent the exact same auto-generated emails multiple times. Makes it clear that nobody is paying attention to the questions I am asking or actually trying to help potential customers.n3) There was absolutely zero follow through from anyone at Wilson County Motors. Marcus never followed through with calling me as he said multiple times that he would. Mitchel never responded to my email or called me as his email said that he would.nnMy experience with Wilson County Motors was in stark contrast to a dealership I sent an inquiry to on 12/22. From the time of my sending the initial online inquiry to that dealership to the time I got a call from them was 7 minutes. Compare that to the 6+ days since my inquiry submission to Wilson County Motors and still no call.nnI spent so much time on this feedback because I will likely be posting in a Google review soon so that others don’t have to waste the same amount of time I did in trying to conduct business with Wilson County Motors. To be fair, I will wait a few days in order to give you the chance to respond or ask questions and will include your response to this feedback (or potential lack thereof) in my forthcoming Google review.nnThanks,nJustin”

Had an amazing experience here from the moment i got in contact with Sherry Jackson. She was very personable and worked with me even when i was overseas. She was able to work with me during the times I was available even if it was not convenient for her, she was even able to pick me up from the airport to bring me to the dealership. Sherry was just as nice in person as she was on the phone, truly cant thank her enough making the stressful experience of buying a new car as easy and seamless as possible.