South Norfolk Jordan Bridge

Never received a bill, the car in question isn’t registered at my home address. They couldn’t find me in their system ANYWHERE two days ago but they found another person, the cars owner. However they are swearing up and DOWN they sent me bills to my current address that I moved to recently. Put a registration block on me due to an account not in my name. they won’t send me a bill unless i mail them a request in which it’ll take them 90 days to show proof of the bill. Can’t get the blocked removed on my vehicle registration until I pay them for a bill not in my name and that I never received. They won’t accept a settlement payment because they already put the block on my registration?? These people are shady AF and doing illegal practices.

Highway robbery, no attempt was made to contact me about a toll I didn’t even know about. I don’t even know where this bridge is. Now they’re trying to charge me $105.45 for ONE TOLL. I hope they all burn in hell.nnFun fact, if a business has to tell people they are “ethical and honest” that business is neither.

Love the view, playground, etc...just an all around great place

this toll company is a total rip off they lie and say they get your address from dmv which is not true then try to make you pay for a transcript to prove your address when irs and the city treasury use the same data base for paying property taxes! customer service is awful and they are taking advantage of covid 19. not providing help you need knowing the office is closed. Furthermore they need a better verification system!

The company running the toll charges has given reason for complained to many drivers in this area, which I know from all the Lyft and Uber groups that I am part of.nTheir invoices are not created regularly. Sometimes they invoice a toll quick sometimes it takes a while and sometimes you dont get an invoice at all.nI called customer support mid October and made a payment for all open tolls, some of which were not invoiced yet. I get my bill for this month and now there os an open toll + $25 admin fee for an open toll from Oct 8th. If I had gotten an invoice, I most certainly would have paid it. This area has many bridges, bit it's only this one that is a nightmare when it comes to the billing and I really think that this should be reviewed by our Cities!