Banister Nissan of Chesapeake Sales

Me and my husband were looking for a new truck. We live in Hayes and we went ALL the way to Chesapeake a WHOLE hour away to find the truck go his dreams! There we met Eddie, Griff and Robin!! These three are AMAZING and made our experience the BEST!! They helped us out with everything and answered every questions with great detail. I would definitely recommend going here and getting a vehicle if you are in the market for one!!! Everyone here is the best and funny!! Definitely a 10 stars out of 5!!!

Update: Gino worked to resolve my issue in a matter of days and was very helpful.nnI sold my car here in February of 2020 prior to being stationed in Italy. I was supposed to receive a check for the remaining portion of the balance once they received the title from my bank. I’ve called numerous times about this, and I am always told I will get a call back and no one ever calls. I have provided my email as an alternative as well and have received absolutely nothing. I would like my money and a response from the owner would be appreciated.

Best experience with a dealership i have had thus far!! Very informative and friendly... Helen was amazing in laying out all of the details step by step and Tonya in the finance department was extremely thorough. I will send anyone looking for a car to Ron it was stress free from the first phone call all the way through to loyalty with Gino. Nothing but smooth and amazing. I love this place already

Go see BIG AL! I had a great experience. The process was very easy and quick. Big AL explain everything to me and was very patience with me as well. I greatly appreciate his hard work on trying to find me the right car. I got a 2019 Nissan Altima! I love it. As he said that I would. Thank you AL, Robin, and Tonya for all of your help. I greatly appreciate it!! If you are looking for a great experience, great customer service, willing to explain everything to you about a car, test drive, someone who is patience, kind and PLUS MORE! This is the place! Go and ask for BIG AL!!!!

Ron, met me soon as I pulled into the Service Bay with a great smile. Asked me a couple of questions met him at his desk and the process was quick. He ordered my Uber. I like receiving information about my vehicle via text and choose what services I need. The car was ready when promised. I wasn't expecting anymore communication from the Service Department after I picked up the car, then Ron calls and checked to see if I was satisfied and if the car was driving better. Yes! I thought that was above and beyond and that was appreciated.