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The Plumber Company

181 Bellevue Ave, Newport, RI 02840, USA

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Detailed Information

Place Types Plumber
Address 181 Bellevue Ave, Newport, RI 02840, USA
Coordinate 41.482812,-71.309766
Website http://www.theplumbercompany.com/Plumber-Company-newport.html
Rating 3.9
Compound Code FMMR+43 Newport, RI, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Reviews

Marc Smith (11/11/2020)

Called and they sent over a guy to give an estimate. He was polite, knowledgeable, and quick. Said he would be back tomorrow. Two days later the work has not been done. They sent me a survey asking about my experience so they have my number.nnI called asking when to expect the work to be done and they said they would give a call back. Hours later, no call back. Called again, same story.nnNo idea when and if to expect anyone. Unacceptable.

Hannah Daniels (10/09/2020)

Great service!! The two techs I had (Brandon and Lee) were extremely professional and very friendly. Got the job done and they were in and out very quickly. Highly recommend!

jerry (11/03/2020)

I requested a quote from this company to install a new furnace and hit water heater. The sent a plumber out to check things out and to give a quote. He arrived in an unmarked truck, took a quick look at the situation - without considering how the furnace would be vented to meet code. He returned to his truck and gave me a quote without specifying equipment.nnAfter he departed, I received a text message from the company with a written quote - nothing else. I responded with a simple list of three questions: 1) what equipment I’d bring specified, 2) a list of three references, and 3) their hourly rates - since the wanted to do the job on a time and materials basis.nnI never heard back from them - only a few days later when their asked me via a robo text message to rate their services! What service? This is a fake company that probably subs out all of their work to private contractors. I would steer clear of this company if you are having major plumbing work done.

Tj Silva (11/28/2020)

I cannot recommend using this company unfortunately. I paid $7000 for them to install a new propane boiler and chimney liner. Alexis the office manager is very unprofessional and I’m very confused how she’s in charge of scheduling. They scheduled me for 4 separate appointments and were late to or missed 3 of them. They never explained any work to me and missed having an inspector come out to check the work. I wouldn’t use them again.nnUpdate: they failed inspection.