Jersey Mike's Subs

1st time. Last one too. Overpriced. My husband liked his tuna. Hard to get that wrong. My original Italian had turkey and a slice of provolone. Couldn't identify other meat. Not an Italian. Too small for over $9.00.

I really wasn't that impressed. $15 for a 6 inch sub and a kid's sub. I tried the chicken philly and it was a little different. They used ground up chicken and really sweet peppers. Wasn't what I was looking for I guess. There is no parking in the front of this building and no sign. It's right across from Suny Albany, thankfully at a light that was red for me otherwise I would've passed right by. The customer service there is great! Kudos to the employees but it's no different than any other chain sub shop like subway/Mr. Subb.

Placed on order on 12/17/20 through the app. My order was accepted and my card was charged. The store was closed when I went to pick it up at the confirmed time of 7:32pm. It was a snowy day but my order should not have been accepted or I should have been refunded.nnCorporate jersey mikes said they couldn’t do anything but forwarded it on to the store. No refund, no contact. Card still charged.nnDisgraceful.

I ordered 2 subs online that cost $33 and it was made wrong and late. I was told it'd be ready at 5:34pm (I'm working) so I get there at the Western Ave location 40 minutes later- it's not ready and made wrong. So I told them I'd be back because I didn't have time to wait. I come back an hour later (due to the nature of my job) and it's still wrong. Plus the workers were rude, insulting, disrespectful and had no customer service skills. Blamed me for coming 40 mins late, blamed my job, told me I ordered my sub wrong and argued with me calling me 'bro'...??? How do you mess up making a sub? Could it be the big tv distraction (football game on) and rushing through my order or illiteracy. Got a refund (wouldn't give me cash-so now have to wait for that) and WILL NEVER visit that location again. And tried calling but noone ever answered the phone. BTW- Wolf Rd location is far better - customer service is outstanding!!!

I come here all the time they don't like doing steak subs this same young lady is here she trys to gets everyone else to do steak subs poor for busy I have gl stand their and wait because of this problem