Bob Evans

Pre-ordered Thanksgiving dinner for pick-up. I made sure to order 4 hours early. Had a pickup time of 3 and was there at 2:55. Called in to let them know I was there and nobody would answer. I ended up calling 6 times for anyone to answer. When I finally got a hold of them they said my food was not ready and it would be another 15 minutes. Waited 40 minutes then called again to get an update. They said it was ready and would be out right away. I was surprised my food was not ready because at least 20 people had come picked their food up and left while I was waiting. I waited another 20 minutes and went inside. The assistant manager was at the counter and I told her I was waiting for an hour for my pick-up order. She says oh we are sorry but here’s your food. Apparently it was ready for a while and just sitting there. She didn’t offer a reason just handed me my food. I asked if the food was still hot since it had been sitting there waiting. She assured me that the food had just came out. Went home and as I expected it was barely warm. I knew it had been sitting there getting cold. While unpacking we realized they forgot some of the food and had to go back to get it fixed. Terrible experience and the management is terrible. They should have offered money back or extra food for being an hour late. Our whole Thanksgiving dinner was late because of them. Will never go back for the poor treatment by management.

Thank you for your kindness to my son in the Army & his retired Air Force father!nYou made our day!nGod bless you

Great service and food. Will definitely be back

Had the wildfire salad. It was very good

Very disappointing! My vet husband and I went in for dinner. We were sat out in the front area. Waitress took our order and it came in good time and hot. She came back once and not again. A shift manager (?) came by by mistake luckily with a take out carrier and we asked about our bill and that never showed up either. That's the 3rd time poor/neglective service and this will be the last in restaurant visit for.a.while!!