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Brothers Management Company

400 La Salle Ave, Waco, TX 76706, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed
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Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Brothers Management Company
Reviews
Richard Coffey (04/12/2021)
Absolutely terrible management company. Billing is always never on time and wrong amounts. If you don’t go through your bills by hand, you will pay them more money than you owe. Then you will have to go above and beyond to prove it and even THEN, they still won’t give all of your money back. There are NO OPTIONS to buy out of any of their leases so you better hope none of your roommates back out or anything in life changes. If there are ANY OTHER OPTIONS to live in at Waco, please please please choose another management option. You won’t regret it.
Ken Lee (02/20/2021)
Save yourself from sheer agony! These people will rent filthy, mold-ridden, unsafe apartments. They denied that there was mold in the HVAC system (we had it tested and it tested positive for mold), the carpet was disgusting and had to be replaced (at our expense), there was an old towel stuffed way back in the furnace. We were told that the ducts had been professional cleaned. They had not been. We had to have the mold remediation people clean the vents (again at our expense). The washing machine in the laundry room was full of water with maggots floating at the top. The list goes on. I have pictures and everything documented. The owner, Russell Trippet doesn't care! It's all about making money.
Chad Braun (02/17/2021)
Brothers Management is TERRIBLE. There are ALWAYS issues and they DO NOT communicate. Since we started leasing from them in August, there have been numerous issues with deferred maintenance, security gates always broken, door locks that are broken, hot water heaters that do not work...and the latest is a busted water pipe due to the blizzard. Don't blame them for that, but I do blame them that my daughter was forced to leave the building by the fire department (for her safety) and 24-hours later Brothers has still not contacted me (guarantor) or my daughter. We have placed multiple calls and no response. Unacceptable. Don't know what the other options are...but DONT LEASE FROM BROTHERS or a property they manage!
Bolanle Ojo (09/14/2020)
In the middle of the SUMMER the AC units have gone out at least once a week. And instead of informing the residence of the issue they let you put in multiple maintenance orders and several phone calls, until they tell you its a “Baylor Maintenance” issue and they are working to get it fixed, only for it to go out AGAIN in less then a week. It’s BEYOND RIDICULOUS.
thrifty zillennial (04/21/2020)
I encourage everyone who has had a truly unacceptable experience to file a complaint with the Better Business Bureau. Leaving a Google review won't do much, but if they haven't fulfilled their end of the contract, BBB can do something about it.nnIt's common knowledge that brothers manages way too many lower-end properties in the Baylor area, and capitalism really needs to do its thing, even though there's a monopoly. I could go into all the things that made my 3 year experience terrible, but ultimately they were fairly small and they did eventually get around to them. What makes them awful is how slow and unresponsive they are, and they make it clear that they don't really care about the resident's well-being or experience.
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