The Springs Skilled Nursing & Therapy

Wow! I absolutely loved The Springs. I didn't want to leave. It is obviously a BEAUTIFUL facility . makes you feel like you're in your own home.But for me it was the nursing staff and physical therapy, occupational therapy and the wonderful women that do the social services that I just can't say enough about. They are kind and caring and very knowledgeable. go out of their way to help you find alternatives that might work better for you than something that you already tried that is NOT working.nUnfortunately they are short staffed . I feel like the administration could do a much much better job of providing the staff with the tools they need to make an even bigger difference for people in this position. For me in was physical rehabilitation. But I feel like I got emotional support as well as physical support and teaching me how to deal with life in the position I'm in. If you are given the tools to work your situation and you choose not to use them, you can't blame someone else for your failure. I felt like part of the family by the time that I left. Kindness goes a long way on all sides. So yes I would definitely want my family here. I would like to see the staff not have to work so hard by getting the help they need from administration and some supplies to work with. New mattresses would be real nice. Good towels and linen is a must for any inpatient facility. Again administration I'm sure calls the shots on where the money is spent. It's a great place, I hope they appreciate the people who are on the front line making it a great place. Thank you all who made me feel like I belong here.

I want to give this place 0 stars This place is totally incompetent. I would not recommend to bring your love ones up here. While at my father's stay, he was nasty with dirty clothes on, his bath was just FILTHY, they lost his clothes, all of them, pretty much the next day. Not only that, they never gave his doctor my FMLA paperwork ( they had 15 days to fax it back) so I could come see him (I work 7 days a week) and REFUSE to call you back! He was here when he went back to the hospital and they never called my mother to tell her! People trust for these places to take care of their love ones while they live hours away!! This place is a nightmare.

I have been very pleased with the caring staff and beautifully, CLEAN-almost-brand-new facility!! My mom is 91 and she has to wait sometimes up to an hour for the staff to move her or get her to the potty, ( as they are probably short-handed) but she says they are all kind and helpful

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If you care about your family members, don't allow anyone to send them to this nightmare facility.