Map
Detailed Information
- Place Types Plumber
- Address Chapel Hill, NC 27514, USA
- Coordinate 35.9131996,-79.0558445
- Website Unknown
- Rating 4.2
- Compound Code Unknown
Reviews
I called Joel Lloyd when the alarm on my septic system box went off last summer (2020). he tried different things (replaced floats, then replaced electronic board in box when the floats didn't help), all of which failed to correct the problem, despite many (6?) times of the alarm going off and him coming out, and charging me $350. after the last time the alarm went off, I was astounded to hear him say that he was 'frustrated', and would not come back, that I should find someone else, as he was losing money to keep coming out!! I requested a refund - he would not, not even for labor, and kept my money despite not fixing anything! so I was back to square one, out $350, an 80 yr old woman leery of using water at night and set off the alarm, and not knowing what to do. So I called the manufacturer of the board myself, and asked a friend to test the board with his ohm meter, & as we talked with the company rep as he walked us thru the test, found the board was defective, and they arranged for an exchange (we had to buy a new one, then send the bad one back for a refund) , and my friend installed it. Completely solved the problem!! obvious right away that the new board was working properly, and it's now been ok for months. So no, I would never .... call Joel Lloyd again.
Mr. Lloyd was great ! He was very professional and came out even quicker than he said he would. My family and I were so grateful. He even re buired the dirt that I dug up to check the tank. Thank you!!!
Joel and his team took good care of my septic system. He answered all my questions and carefully explained everything to me.
Joel Lloyd Septic Service is the best in the triangle. They do what they say they will do, on time and under budget. They were friendly knowledgeable and finished the job according to county regulations. A+++++! Highly recommend.
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