West Isle Club

i would give it a 0 if I could. We moved out about 2 months ago and were promised to receive our security deposit. They said they were gonna send it out but I have not heard back from them for months now. I have emailed about 100x about this but they seem to not care at all.

SOMEONE NEEDS TO TAKE CARE OF THE MISSING BOXES AND MAILS. NO MORE POINTING AT EACH OTHER WITH USPS!!! Sick of it, missing 2 box ($1000) and 1 letter and it said delivered! Who is going to pay for my damage? Paperwork can not be replaced.!!!! This has gone since West Isle do not want to work with packages... JUST WOW!!!

Decent place to live, Management is good and the maintenance team were very responsive. We had our air conditioner go bad and they were able to keep it working decent enough until the replacement unit came. The rent is stupidly high though, If I wasn't moving because of my job, I probably would've left due to the rent prices. $2450/month for a 2 bed 2 bath is way too much.when I moved in 3 years ago it was around $1875

Recently moved in and Dayanis has been super great to us. Helping us with any issue that may arise. This is my first experience living in an apartment complex, have always owned, and the management is being extremely helpful and gracious putting up with my questions and requests. So far, I am pleasantly surprised. :)

I don’t like writing reviews but this company suck i just couldn’t stand how they handle the situation, i took over a lease from one of the tenant and i didn’t know they have problems on the toilet but soon as i found out something was leaking we called the maintenance twice nobody came then the water bill that we pay after two months was 280 and we pay for it and we told The management what happened etc, then they gave us paper they said go to the water station they can fix it then the water station told us to go back to the office (west isle) because they have nothing tonDo with it were going back and forth then finally the lady from. West isle apt, told me after months that they’re not gonna pay for it because its not their fault and its the old’s tenant fault but we have to pay for it because they are notnLiving there anymore i was ok i let it go , But worst is OUR AC IS BROKEN FOR MORE THAN 1week i called maintenance right away they couldnt fix it because they need tonOrder the compressor so they put portable ac just on the living room .They expect us to sleep all in the living room for a week and a half?! If they need they order the parts online its fine but they need to do express shipping its so hot in key west and its very unacceptable to be paying 2400 per month camping in the living room with 1 portable ac for a two bedroom apartment. i dont like complaining but this is just not acceptable! Do you guys expect us to be a happy tenant!