Nail Indulgence

My experience: Pedicure was extremely rushed. Foot soak water was cool at best. I asked for it to be warmer and a splash of hot water was added. The soaking time was less than 20 seconds before the trimming began on the first foot, which made it uncomfortable and even painful one time since the skin was not given time to soften. I was not asked if I wanted the nails cut, she just began cutting so I was then at the mercy of having the rest cut and I was not asked about shape. The cuticle was not pushed back and the nails were not filed. I had to file on my own at home since the edges of some would have put holes in the bed sheets. I was handed a menu during the beginning of the appointment and couldn’t pay attention to both things. She tried to up-sell me on the more expensive pedicure services that I wasn’t interested in. I had to say ‘no’ three times and who likes that? People should understand that when someone has given you an answer, any pressure beyond that compromises their chances of a proper gratuity in my opinion. Upon giving my answer and requesting the basic pedicure the final time the technician point to the more expensive ones and said “this better”. This was not going well and I knew almost instantly I would never return here. I don’t know how, but the nails were prepared in such a way that yielded the worst pedicure results I’ve ever experienced. I still have dry skin and I question the cleanliness of the exfoliating squares used since they were pulled from a plastic sandwich bag. The polish looks raised, I wasn’t offered to slip into my sandals (also no toe separators used) and no buffing was done prior to polish. The last thing I was asked, “you want a manicure too?”. ‘No, thank you’. I’m really surprised at all this and it cannot be the way things are there all the time, but it was very disappointing.

I have tried many nail salons in the area and this is by far my favorite. They always squeeze me in and take the time to perfect my nails. They have the most dip colors of anywhere I’ve gone and if you have something particular in mind they’ll do their best to make it happen! I see Vanessa here and love her but they are all so talented at what they do! I highly recommend checking them out

Vanessa & Lisa are my girls! Thanks so much for your awesome pedicures! See you again soon ud83dude4fud83dudc99

I arrived at my appointment early and they were able to take me right away. Very nice staff who weren't pushy about more expensive options. A little shorter than I wanted but that it partially on me. Overall a very great place. I would definitely recommend. I will definitely be going back.

Right before the shop closed for Covid shutdowns, Tony removed my acrylic nails. I asked that he didn't use a drill because I had my wrist in a cast. He wore a mask and face shield and gloves and carefully soaked and gently filed off my acrylics. I applaud how kind and gentle and caring Tony was. Have been going back to the salon since it opened. Great customer experience.