Colonial Bldg Supply Inc

The door is nice, the installation was a nightmare. First off good luck getting anyone to call you back. After finally getting the door and two side lights in their hands They only sent one guy to try and install this solid wood door. He ended up waiting most the day for another installer to come help him. After getting the door in my wife took a look at the beautiful door to only say “It swings the wrong way” :(. Then the installer tells me I need to call his boss about buying the brick molding on the outside. If I would have known that I would have ordered when purchasing the door. After talking with them they told me no that should be included, just as I expected, but he did not bring it. So now I have a door partial installed. Next up these guys took down the inside molding and did not cut the paint away. Guess what happens when you do this. That’s right it rips the paint down to the sheet rock. Oh and while doing that magnificent destructive job, they broke the molding taking it off. He tried to install the hardware and you got it. The latch would not spring back when opening it from the outside. He told me it would loosen up over time. I almost fell over laughing inside because I know that is not true and he had drilled the latch hole a little crooked. I was able to get it working after several hours of working with it. So after destroying my walls and giving me a partial install off they went into the sunset. I called them about the wall destruction and they agreed to have someone come out and fix and repaint the 25ft tall wall, cause I am not getting on a ladder up that high. So I put the Poly on the door 1 coat sanded 2 coats sanded 3 coats done. Other than the partial install and ripped up wall the door looked fabulous (My Wife has good taste). So finally someone made it to repaint and patch the wall. The wall looked great and as I told my wife to come look first thing she says is......”They got paint on the door” :( FML. I had to sand a good portion of the door to put more Poly on. The whole reason I paid for the install is because I did not have the time to do it myself, but it turns out I was spending as much time on it as they did.

Theyre the best around. Jon helped me out with everything I needed. He's a good man and this is a great business to work with. Thank you guys

Friendly employees and a decent selection of stuff. Prices are always a little bit higher than the big box home improvement stores, but Colonial has more of a local feel. I only annoyance is that Ace's website never seems to accurately reflect the inventory of the store. More than once I've searched online for something, had the website claim it was in stock at Colonial, and then I visit the store and Colonial doesn't even carry the product. That's frustrating.

It was extremely confusing to find anything but the workers were very helpful and stayed with us looking until we eventually figured out our order was probably taken by someone else. We ended up leaving with nothing sadly.

I bought a brand new stihl blower from them this spring and have had problems with it since day one. I’ve taken it in 3 times and they always say “we can’t find anything wrong” so I take it home and it still doesn’t work! I don’t know why I paid for the extra warranty when they won’t even cover it under the original warranty. we will not be shopping here anymore they’ve lost our business. I will be going else where.