Rainbow International of Ann Arbor

So thankful for the team from Rainbow Restoration International, Rainbow International of Ann Arbor (office in Saline). Our team was Kyle and Kyle. I cannot say enough about how amazing, professional and considerate they were. Our house flooded when the drain hose from our washer became disconnected (new washer installation previous to this event) and flooded our laundry room, pantry, landing, kitchen and into our basement. What a nightmare. Kyle and Kyle showed up asap, assessed the situation, immediately removed our flooring down to the sub-floor to rid the mildew smell that was already beginning, and brought in the mitigation equipment. Now, that equipment can be noisy -- like an airplane is landing in your living room kind of noisy -- and I work from home. The team did everything they could to lessen the noise for me, from the quietest machines they had, to even positioning them away from my workspace (including behind the refrigerator!!) to try and lessen the inconvenience of the noise. They treated our house like it was their own. They told us what to expect from the heat that would be created in the house to the drying time, to the condition of our floors. They answered questions about how the process usually works with our insurance provider (but not speaking for them). Kyle B. left a card for me to call his cell phone at any time with any questions. The team stopped by every day over five days to check the progress so they could remove equipment as quickly as possible to lessen the noise asap. Each time they stopped by, they called first to make sure it was a convenient time to do so. I'm telling you...a dream team. I felt taken care of as a customer one hundred percent of the time. It took five days. They saved my house from mold and mildew. They eased my concerns. I HIGHLY recommend this company. Thank you, thank you, THANK YOU.

I had a basement sewer backup and the Township called Rainbow to come out to take care of everything. OMG !!!! Rainbow is the greatest and I would recommend this company to the World . They are very Respectful and understanding and patient and friendly . Most important , they get the job done and get it done right the first time . ud83dude4bud83cudffd‍♀ufe0fud83dudc9eud83dude0e

I want to thank Rebecca, Kyle B., and Cameron for exceeding my expectations. They were professional, thorough, communicated steps / results, and were very friendly.

Rainbow international saved us on a Sunday when our basement flooded from a burst pipe. They were able to help us out in terms of clean up as well as replacing the cut out drywall and baseboard work. They were prompt, friendly and available. The most important things needed in times of crisis.

This organization is quick, thorough and professional. I highly recommend them!