Green Restoration Of Orange

I shared my feedback earlier but we had to use them again. Our basement got flooded after the heavy rain we had over the weekend. The crew arrived within an hour and did all the clean up. Customer service was great as usual. Highly recommended! Thank you!

I work with this company as a vendor and they have always been professional and have an excellent culture.nnIf I even did need their service they would get my business hands down because of their dedication to be fair and honest in all they do. This can’t be said for many in this particular industry.nnExcited to see them grow!

Green Restoration did a great job disinfecting for us!! They gave us a nice selection of hospital grade disinfection products to choose from. They also described the best & most effective cleaning solutions that have the least impact on the environment. They clearly communicated everything and got everything done very efficiently with very reasonable prices. We look forward to getting routine disinfection services from them in the future. Thanks again, guys!!

Not sure if it’s the correct location but I wanted to leave a feedback for this company. We hired them to do a mold remediation after a home inspector stated that we have mold in the attic. They were fast, professional and very friendly. Job was done in 3 days, house sold the following week. Will use again if needed.

Was told Green Restoration would visit the house where the fire was and needed boarding up as it is a total loss and a danger if anyone were to enter. Green Restoration stated they would determine what was needed once they were on scene and would provide me with an estimate. They agreed to be there that afternoon after I paid the required deposit. I didn't receive a call back on day one. On Day Two, I called and they stated that were currently on scene, it could not be boarded up safely and they were waiting for a supervisor to come to the scene. This was an outright lie as I was at the house when I made the call and Green Restoration was not. When I called them out, the woman on the phone stated that was the last activity she was aware of and she would let the project manager know to call me. On Day 3, after not receiving a call back, I called again and was told they were still figuring it out and I was assured I would receive a call and an estimate. Today, Day 4, I called and the same woman was unable to give me any further update or reason why I never received a courtesy call to update me. She said she was updating me. Only because I called her! Thirty minutes later, I open my email and get a message from Green Restoration service informing me they are unable to complete the job. Perhaps they should consider that they are not dealing with restoration services but PEOPLE in need of restoration services who are in a vulnerable state. They get one star for immediately refunding my deposit. Horrible experience under horrible conditions.