Map
Detailed Information
- Place Types Hardware store
- Address 1821 East Hwy 40, Ballard, UT 84066, USA
- Coordinate 40.303238,-109.9669233
- Website https://www.tractorsupply.com/tsc/store_Ballard-UT-84066_1950
- Rating 4.2
- Compound Code 823M+76 Ballard, UT, USA
Photos
Reviews
2, stars because NO customer should ever be treated this way. Bought a replacement part for my sprinkling system today. Came home and was installing it and it broke while using the product as it was intended. This was obviously unacceptable as it was a brand new product, however, as I arrived I asked if could please return the defective product which I had just purchased 10 minutes ago for a new one. I was told no and I would have to buy a new part. This was unacceptable as well; which I explained and the employee argued with me over this. I was even told it was not broken when I left the store, thus it was my fault. What kind of BS customer service is that? After the employee’s temper tantrum, his reply was. “Well whatever you’ll have to speak to a manager for a return anyway.” Well, what the f@$& is the attitude for then and why I am speaking to you. The one cashier apologized for this treatment and the manager came right up and was very helpful. Her and the cashier took very good care of the situation.
My husband bought 6 chicks from here yesterday one didn’t make it through the day 4 of em didn’t make it through the night the last one is barely hanging on. I called this morning to check to see if they were willing by chance to do anything. Manager immediately huffed and said the chicks have no warranty which I thought was the case and was just calling to confirm. I didn’t appreciate her tone. It was impatient and rude. I told her that was all I was wondering and thanked her a and that she didn’t have to throw an attitude hung up the phone.
I wonder if anyone else lost chicks recently purchased from this store?
Love this store! So glad we have one in town! Employees are always so nice and helpful!
The employees here are the best! So helpful!!
Friendly ,knowledgeable staff,great prices,great location
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