Meridian at Mt Vernon Triangle

I just moved in to the building a week ago but so far everything has been incredibly smooth and well-organized. I scheduled a tour within 24 hours kind of on a whim -- I really wanted to be in the area but hadn't liked the amenities at other buildings I toured in the neighborhood. When I toured, I fell in love with a specific unit on the top floor that met all my needs. It was a little higher than my price range but a GREAT deal for the square footage I got. I applied the same day I toured for a move in date a week later and Jillian, the leasing agent who helped me, was super responsive and helpful in getting everything turned around quickly. I will admit, I had read the reviews and was anxious about the leasing process, so I may have bombarded her with questions but she was so helpful and kind when answering my excessive questions.nnWhen I moved in, I had a two-hour block with the loading dock and elevator -- there was one other person moving out but they were on the first floor and didn't need the elevator so I was able to move all my furniture and stuff into the unit in under my two hour window. The apartment was spotless, clean, and just as nice as when I toured when I moved in. In my first week I have already been able to use some of the amenities, and everyone in the building has been polite and respectful of COVID guidelines. It is SO convenient, so close to everything I wanted in the neighborhood, and I love my unit, the views, and the amenities! So far, everything has been great and I definitely recommend living here.

I do not write reviews often but I was reading the reviews and noticed a consistency in specific concern - lack of follow up or communication from the office staff. I went to tour this community - absolutely beautiful! I toured 11 communities and this one was in my top 2. I left the office feeling this could be my new home as I was transitioning from another state and had to make a decision quickly.nnI got back to my home state and struggled getting in touch with office staff. I did not actually reach anyone until my third day of calling. Then once I did get in contact with someone, I was getting conflicting information. I wanted to put in my application but could not get my questions answered and eventually the apartment I really wanted went off the market! How disappointing. Now I am having to settle for sister community when I wanted this one. At first I thought this was just bad luck but it appears the lack of communication or follow up is consistent. Just including my honest experience. Bummer.

On the surface, this looks like a great community to join, but the leasing staff is largely unorganized and unresponsive. I can only imagine what it's like living here. I scheduled a virtual tour online 3 times over the course of a week and not once were my confirmed reservations met. When I finally made contact and they learned what apartment I was interested in, the 2 featured rent specials disappeared and the rent shot up by about $75 the same day. Two weeks later, the apartment is still available, so I can't comprehend why there was an increase in price. I think that sort of bait & switch is reflective of how the management team views its tenants, so do yourself a favor and find an honest community.

This building is gorgeous. The units are well designed and constructed. The amenities including a massive rooftop with grand views of the monuments, pool, and common space (great for WFH) are a a treat. The gym is spacious with strength machines, free weights, cardio equipment, and a private yoga studio.nnI toured this building and fell in love with a specific model with grand windows overlooking the street from high above. I want to specifically thank the leasing agent, Olivia Kostovski. The entire walk-through was extremely pleasant. She creates an immediate connection that is no pressure and specifically tailored to your needs. Walk-throughs can be stressful but this one was fun, light-hearted, and enjoyable.

To be very clear: The one factor that brings this review rating down has everything to do with the leasing office, and nothing to do with the amazing staff working at the front desk and who keep this building in such great condition. We love this building. We love our apartment. We’re going on almost 3 years now, and after seeing the recent new tenant deals we thought hey why don’t we reach out to the leasing office to see if they would be willing to negotiate with us in some capacity because of that loyalty....unfortunately we’ve now connected with the same 2 people each 2-3 times, both of whom never confirm or deny having a conversation previously, fail to follow up via email when they say they would or go on blatantly ignoring us. We’re all trying to make do during Covid...but it’s as if they’re tryinggg to do the bare minimum and it’s incredibly disappointing. Almost upsetting. We will not be renewing when our lease is up and will not be referring this building.