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Timpanogos Gateway Condominiums

1931 N Canyon Rd, Provo, UT 84604, USA

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Detailed Information

Place Types Real estate agency
Address 1931 N Canyon Rd, Provo, UT 84604, USA
Coordinate 40.2595894,-111.6564959
Website http://www.fcsrentals.com/
Rating 3.4
Compound Code 785V+RC Provo, UT, USA

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Reviews

Madeline McLaughlin (01/24/2021)

Had a great experience, FCS was helpful every time I reached out to them. Roommates and ward were good. Loved having my own space.

mengmeng fu (08/28/2020)

FCS is the worst. They were unhelpful and they would pretty much tell you they are not responsible for anything. My friend and I both lived there but in different units. One of my friend’s roommates kept on stealing things from him when he was gone on vacations. He tied to talk to the roommate and asked for help from the property managers. They just told him that they are not responsible for his safety or security and he should just go figure things out himself. Same thing happened to me, my roommates stole my mails and used my room when I wasn’t home.... didn’t even try to talk to the students who did all that... same thing - they just told me that’s not on them... basically don’t ask for help from them, as property managers their responsibility is to say they DONT have any.

Emily Peterson (04/23/2020)

I’ve loved living here, but an experience with FCS has changed my mind about management. FCS repeatedly is giving out our door code to future tenants whose lease hasn’t started yet. This particular tenant called the management company claiming that we had told her she could move in a week and a half early, when in fact we had not. Instead of calling us and confirming with us before giving a stranger our door code, FCS just went ahead and gave it to her. Upon realizing their mistake, we were offered no apology. Additionally, they changed the door code as per our request, but somehow this future tenant received yet again our new door code. This has been a crazy experience to have this back and forth with management about something that should be a simple issue like not giving people who don’t live in the apartment the door code. I’m extremely disappointed in FCS for how they’ve handled this, and for allowing a stranger to repeatedly enter our apartment without our permission.