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Burton Lumber - Holladay
Burton Lumber - Holladay
Burton Lumber - Holladay
Burton Lumber - Holladay
Reviews
Alan Jensen (07/16/2020)
Just had the best experience with Burton Lumber ! All of the guys at the counter are super patient and helpful. They helped us pick out windows , doors and exterior siding. Just a super group of guys and great customer service! The guys in the yard are great as well , and stayed late to help us load lumber in the truck. I am never disappointed going to Burton Lumber !
Dan Ellis (07/14/2020)
If you're in need of lumber and want to spend your money at a company where employees are taking their own safety and the safety of customers seriously during the current pandemic, *DO NOT* go to Burton Lumber in Holladay. NONE of their employees were wearing masks. They also seemed to be bothered that I was wearing a mask, but it could just be that they have terrible customer service in general. At least they had the lumber I was looking for.
Kolt J (04/28/2020)
I went in there this morning 4/28/20 and asked if they could help match some base board, the guy at the counter said yeah go outside and look... I said where I have never been here before... he just pointed where I needed to go. So I said something on my way out the door and it looked to be a manager that stopped me and said “were trying to social distance” okay so you can’t help me from 6feet away?? No... these guys are rude and I will never do business with them again. The guy out in the yard had more customer service than the guys in customer service. Shame on your management team.
Annie Naylor (02/13/2020)
I've had multiple experiences with this shop now. We were able to successfully order a door the first time I worked with them, but the man I spoke with did not seem to understand what I was asking for or make an attempt to listen. After a couple days of struggling we finally figured it out and the door came in quickly. The next experience was yesterday and I spoke to the same man at the desk, who did not seem to listen to me or understand what I was asking for. My husband and I left just blown away by the incompetence and incredibly frustrating experience. Today I called the door shop hoping to have a better experience and talked to a different man, who also did not listen to my needs and continually spoke over me.I will never attempt to work with Burton Lumber again.
Troy “The Deck Whisperer” Davis (05/28/2020)
Always amazing service and a great team.
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