Map
Detailed Information
- Place Types Real estate agency
- Address 5286 Commerce Dr A 106, Salt Lake City, UT 84107, USA
- Coordinate 40.6566114,-111.9004887
- Website Unknown
- Rating 3.2
- Compound Code M34X+JR Salt Lake City, UT, USA
Photos
Reviews
We have never even rented from RPM before but our application process was a mess. We applied for a listing and a few days after, 20 minutes before we were supposed to see the listing, they called us and said the price had been raised. We still looked at the property but the woman who showed us did not know the answers to any of our questions. After we decided we wouldn't be able to afford the new increased price, I called and emailed numerous times asking for our application fee back since they bait and switched the listing. This was a hassle and I did not hear anything from them for days after they repeatedly said "we will get back to you by the end of the day". I can't imagine what renting would be like if applying was this complicated.
Horrible customer service, I definitely wouldn't recommend them to represent your property. definitely does not get back to you in a timely manner and will scam you out of appreciation fees.
Their application fee is amazingly high. It was $90 for my wife and I to apply for an apartment they were listing. We have certain issues on our backgrounds which is making it difficult to day the least. She told us the fee would be refundable so we went for it as she also told us our hurdles wouldn't be a big issue so we paid for the app. Then we called and dealt with someone totally different as the first person wasn't in the office for the next week or more. This lady said the fee was NOT refundable AND that we wouldn't be able to be considered. So they are either highly unorganized and not even close to on the same page with one another or they just wanted the app fee. Either way I don't recommend going through these people. If it's not one hoop they want you to jump through it will be another.
For your own peace of mind and safety do not rent from RPM! Air conditioning goes out on a Thursday night plans are made to have it looked at on Friday. Repair man comes out and tell us the owner will have to ok the work. Apparently, RPM and Mr. Ken Martinez couldn’t locate the owner and we were told it would be Monday before it might be fixed. So myself, my wife, my 21 month old, and my 4 week old son are expected to suffer for the weekend. Oh, but we were told it’s gonna be a cool weekend! Protocols should be in place for situations just like this. Shame on you RPM for not having those in place. Hot is North Salt Lake
in 3 years constant problems with leaking roof. floor creaks badly where ever you walk pitbull dogs running around without being supervised . maintence is a joke owner lives in ca . Rpm is going down the tubes
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