Map
Detailed Information
- Place Types Hardware store
- Address 605 S 10th St, Mt Vernon, IL 62864, USA
- Coordinate 38.3119947,-88.90342
- Website https://www.outdoorpowerllc.net/
- Rating 3.7
- Compound Code 836W+QJ Mount Vernon, IL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Ordered some replacement parts for my snowblower two weeks ago - they have yet to even ship the item even though I paid $9.00 for faster shipping. And they won't bother contacting you or communicating any delays. You just have to try and stay on them I guess to make sure they actually do their job. I'd get my parts from another store to avoid any headaches.nnEdit: Got my order refunded. They've been out of stock for weeks and just decided to let me sit around thinking my order was coming instead of providing good customer service and communicating with a customer.nnAdditional Edit: Don't believe the response from them. They never attempted to contact me. I had to reach out to them after waiting weeks. They're just trying to deflect blame for poor customer service. Just look at all the other reviews - they're notorious for not shipping items or mixing up orders.
Ordered a Stihl chainsaw online. Order clearly said free flat rate shipping. They cancelled my order with no explanation.
I ordered an echo pb 2620 for 200 dollars. It took this company a month to ship the item. Then to add insult to injury they sent me a 150 dollar leaf blower model echo pb 2520. .dont buy from this company they will screw you over.
My initial telephone contact with Outdoor Power Sales & Service was excellent. However, it has been 26 days since I placed and was billed for my order and between contacting USPS and Outdoor Power I have had no help locating my order. Very frustrating.nThank you Larry for following up with your shipping service-USPS and resolving my problem. I appreciate your help. Sad/scary times for USPS.
Nothing but problems. Unreal.
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