Panhandle Cleaning & Restoration

I always call Panhandle to clean my carpets. The men are always friendly and courteous. Shane has cleaned my carpets several times and I always appreciate the good job that he does.

Panhandle has always been extremely responsive to me. They answer all of our questions, are polite, professional, and hard working. I highly recommend them and wouldn't use anyone else.

A family members house was damaged due to a fire. While Panhandle did work with the insurance co to agree to basically gut the entire structure the rest was a joke. Communication was terrible, days went by with no work being done. Timelines were not met. The flooring was installed in the wrong direction, the drywall men ran out of supplies and we had to go buy it so they could finish.Then they threw away entire sheets if drywall. Then realized what a bad job they did. Panhandle had to send their own guys back to re do all the window casings. Will say that the gentleman that installed the siding was very good. The rest was a mess. Local contractor picked up where Panhandle dropped the ball. Then Panhandle wanted to bill for thousands if dollars for things that they admitted that they didn't do. They admitted that some things were not done and removed the items from the bill but refused to remove the amount that was charged for overhead and labor on those items. We did a lot of the work ourselves and they still wanted to charge for some of those things. Spoke to the owner and he was no help. Said they should be paid those thousands of dollars for dealing with the insurance company! I waited several months before commenting because I was so frustrated over this entire event. I do still have the contract and can show what work they did not complete but still wanted to charge for.

They also did the reconstruction after the damage. Roger Barker did a great job with the construction and painting. This company was also instrumental in finding us a plumber to fix the problem. Would highly recommend them.

Panhandle is completing the renovations and updates on our school! They are easy to work with and ALWAYS place the needs/ideas of the customer first! This is even more evident in the “family friendly face” that the business maintains in every encounter! Thank you to Bob Sr. and the entire Panhandle family! You are a blessing to this community!