Rich Mathews & Son Plumbing & Gas Heating

Rich is a Master plumber and a great person to work with. He is responsive, professional and competitively priced. What really stands out: the high quality of his work and his genuine personality. He makes certain that you understand the process and is just nice to talk to. He makes certain that everything is taken care of on site and then follows up with you afterward. He is clearly passionate about his work and cares about his clients. I will definitely call him the next time I need a plumber!

We found Rich when we were looking to replace our ancient oil heating with a natural gas system.nnHe was responsive when providing quotes, competitively priced and was happy to answer any questions we had related to the process. He is fully certified as a master plumber and his workmanship showed on the job. He helped us with processing the HEAT loan from MassSave and provided quick service even considering the impacts of COVID-19. He was professional on-site and was always sure to maintain distancing and wore a mask.nnHe was friendly and gave us updates on the work he was doing and why he was doing it. Our house is fairly old and had amateur work done by the previous owner and he took it upon himself to clean up several fittings and went above and beyond what was asked of him at no charge.nnOverall, an excellent experience and we'd happily use his services again. Highly recommended.

I found Rich on Angie's List and gave him a call because the reviews he had were so good. I left him a message and he called me right back and we made an appointment for later that evening. Rich was there on time and was extremely nice and informative on my extremely old boiler system, water heater and the oil to gas conversion that was going to take place. Rich then sent me a quote in the mail which wasn't the cheapest but far from the most expensive that I had received and we decided that he was the best guy for the job. Prior to starting the job my husband and I noticed that one of our radiators started leaking and another was extremely loud. Therefore, I called Rich and he came out within a half hour and remedied the problem. When he came to start the job he was always dependable and willing to answer any questions. Rich was so personable that my husband and I looked forward to getting home and having small talk with him. One Saturday he came to do some work and brought my husband and I some AMAZING scones that he gets from one of his other clients and let me just say, they were to DIE for. How many people can say that they got breakfast from their plumber and above that enjoyed having them around?! As far as Rich's work is concerned, the boiler and water heater came out beautifully, when you have steam heat it truly is an art form and Rich is quite the artist. Our basement was literally cleaner when he left then it was when he came in. Needless to say, Rich will be the guy I call with all my plumbing issues.