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HomeServe of New England

5 Constitution Way Suite B, Woburn, MA 01801, USA

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Detailed Information

Place Types Plumber
Address 5 Constitution Way Suite B, Woburn, MA 01801, USA
Coordinate 42.5096919,-71.1293478
Website https://www.homeservene.com/
Rating 4.7
Compound Code GV5C+V7 Woburn, MA, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Arthur Fulman (09/24/2020)

Homeshare provided competent and reasonably prompt service to resolve a heating problem at system start-up. The repair people were quick to diagnose the problem and resolved it as soon as qualified staff were available. It took a bit of time to get through to a customer service representative, but once connected the system worked very well.

David Hartley (11/21/2020)

I have been a Homeserve customer for 10 years and I never had a bad experience until this week . My heating/ac system is located in our attic . I take advantage of the tuneups and in this case because it’s a heat/ac unit it gets a tuneup twice a year The most t recent tuneup was last month (10/13/20) and the technician told me everything was fine no problemsnIn addition .it’s had some minor repairs over the 10 year. period .Bottom line this unit has been serviced by Homeserve staff over 20 times in the 10 year period and not one person has ever had an issue or expressed concerns with their safety .nOn Thursday I set up an appt for service as the unit was blowing cold air .The Homeserve tech took a look at the unit in the attic and said “:This unit and its installation does not meet the standards of the collective bargaining agreement and I’m not fixing it “He then left with no suggestions on what needs to be done..I asked what my next steps were and he referred me to the RI supervisor Richard Rozzero .I have been told he is busy and Homeserve does not give you his direct number . As a result,I’m now sitting for my third day waiting for his call. My wife and I are senior citizens and face the prospect of a third night without heat .

N Shea (08/06/2020)

Home Serve is an incredible service. I called with an HVAC problem and they sent a technician out the next day. The technician was excellent. He diagnosed the problem, told us what needed to be done to fix it, then he fixed it. He was efficient, professional and he did a great job. We highly recommend this company.

Thoma Kostarella (10/13/2020)

Home service employe came to my residence 4 separate times and could not fix problem. First time was told they needed to order a part , Second time they seemed to order the wrong part , Third time there seemed to be a completely different issuse aside from the part , Fouth time was told needed something completely different that would cost a additional $1500 .. Waste of time