Home United States Massachusetts CTW Plumbing and Heating, Inc.

CTW Plumbing and Heating, Inc.

270 Parsons St, Brighton, MA 02135, USA

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Detailed Information

Place Types Plumber
Address 270 Parsons St, Brighton, MA 02135, USA
Coordinate 42.3580705,-71.1585306
Website http://www.ctwplumbingandheating.com/
Rating 3.7
Compound Code 9R5R+6H Boston, MA, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Jarrett Lau (10/01/2020)

I manage hundreds of properties across Greater Boston. CTW by far is the best vendor that I use, the owner is extremely knowledeable and most importantly trust worthy. Becky who runs the day to day is super pleasant and great to work with. We use them for hundreds of repairs calls a year, in addition as a general contractor they do plumbing for all our construction jobs. Definitely reach out and contact them if you are in need of a great plumbing company

Angela (02/28/2020)

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.nHe did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Oren Malka (07/18/2019)

As a real estate agent it is important to be able to recommend vendors of all types that I can count on to do the job for my client. This company has not only exceeded all my expectations for my clients, but done so in a timely and professional way. Cannot recommend them highly enough!

George Norwell (09/10/2019)

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.