Consolidated Ace Hdwe & Supply Inc

Clean, stocked, and extremely helpful staff. I came in for a paint matches for a few little cans, I was helped out and actually shown which paint was better for the particular application I was using them for... I was also searching for something extremely specific, something come to find out, they do not carry, however, the staff member took time to find where I could go and get what I needed to finish off my project!! He didn't have to do that, but it shows they he actually cared about my needs, even if it wasn't buying said item from them!!nTHAT is customer service!!nI purchased my few paints and supplies and headed out, glad I stopped in there and not a bigger more impersonal store.

These people are so helpful and friendly! I love going in this store, and they usually have exactly the supply that I need. If they don't have it, that are willing to special order it. Also, a helpful hint if you buy wood and need a cut, the first cut is free. If you need to buy chlorine for pressure washing preparation or a pool, they sell refillable yellow containers. Refills are at a discount. They have many sizes of tarps as well to protect items. ACE is the place with helpful people! :)

I always walk in happy and leave mad. I shop there a couple times a week. The last few times I have gone in, when checking out I have had to repeat my phone number (loudly for everyone to hear). Today the cashier specifically told me she couldn’t hear me because I was wearing a mask. I told her that the mask is for the the protection of those around me and I notice how everyone at this Ace Hardware wears one for my protection (They don’t. This cashier was standing at the front isle this morning welcoming customers, without a mask on). I shopped there for convenience, but that ends today. If a business isn’t concerned for there customers health, then they do not deserve our business.

I love shopping at Ace usually but today I had to find someone to help me and the sales lady was polite and professional but the last item I requested she very nicely went and got it for me which was a box of staples, I never asked the price nor if there was a choice as my ride was in a hurry by this time. When I got home and realized I had paid $23.99 for staples I couldn't believe it; I by no means look like I have that kind of money and why would a salesperson not give a customer a choice in price: needless to say this was a big disappointment when it comes to customer service with Ace.

Very helpful. I changed out some kitchen sink plumbing and the faucet. They were able to walk me through it and find the parts I needed.