Map
Detailed Information
- Place Types Real estate agency
- Address 81 Fort Union Blvd, Midvale, UT 84047, USA
- Coordinate 40.6211715,-111.8882376
- Website https://keyrentersaltlake.com/
- Rating 4.5
- Compound Code J4C6+FP Midvale, UT, USA
Photos
Reviews
We had our home managed by Keyrenter Salt Lake for 5 years and they did a great job! We have worked with Nate and his team during that time. We appreciated the way they handled correspondence and took care of our home overall. Andrea, personally, oversaw our home during a time that was trying, as our tenant became difficult to deal with as far as having work and maintenance done on our home. It became a legal issue at some point, and Andrea persevered until we were able to come to a legal agreement between us and our tenants wherein they agreed to a move out date, allowing us access to our home and enabling us to finish the work that needed to be done. Andrea did not give up during this exhausting battle with our tenant, she was amazing, and we are so very grateful for her diligence and ongoing effort in our behalf. I would highly recommend Andrea to oversee your home!
Just moved from Miami to West Jordan and used Keyrenter in the process. I was able to receive appropriate and detailed instructions from start to finish along with Michelle going above and beyond to help. Glad I was able to do the entire process without having to speak to anyone face to face with the pandemic going on. My recommendation for improvement would be to respond to residents in an adequate timeframe instead of us having to reach out to you. Second recommendation would be to pay more attention to the move in inspection notes regarding the property as I personally had to request all items a second time as a maintenance request when I had already noted then down on the "maintenance" comment section of the inspection. 5/5 stars but overall pleased with the process.
Professional, high quality and wonderful customer service, I would give 10 stars if I could. I have not had any issues with Keyrenter in the last 2 years we've leased with them. They work well with our schedule for maintenance requests and are so responsive. They also go to bat with our HOA to make sure that even things outside of their contract with us get addressed. Couldn't recommend using their services more.
Trust the bad reviews over the “good” reviews! Keyrenter does not care about their tenants, just accepting their money. You can be the greatest tenant and pay your bills on time, being a good neighbor, etc., but when you come across a conflict that they’ve created, they are nowhere to be found. They had me on hold for over half an hour to speak with the manager and then ended up hanging up on me. I called back and of course it was already after hours. I left the manager a voicemail kindly asking to call me back and they never did-this was over a month ago. Worst customer care I’ve ever encountered.
We're new with keyrenter but so far they have been amazing and quick in responding! They're understanding and nice which makes doing business with them easy.
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