Crowder Bros. Ace Hardware-West Bradenton

This is a great Ace Hardware. The unique shop that is attached to it is so special. It was great for my husband to get the hardware he needed and I found some great Easter decorations plus some hand cream that I usually have to buy online. Great combination of stores...love it!

This store is by far the best hardware store I have ever been to. I don't do a ton of reviews but this one is well deserved. The attention to the customer starts as soon as you walk in with the concierge asking what they can help you with and radioing an associate to help you in the aisle they direct you to. Mark S., Jim, and Megan were great help and had me checking out in short order with everything I was looking for. Hats off to the ownership and management team. I am going to share my experience with managers in my own company as an example of what the best can look like!

Wow! This Ace Hardware is clean, organized, and is following Covid guidelines. All the staff is wearing masks and making an effort to keep the public safe. I would recommend this store to clients and friends.

Helpful employees great stock, almost always have what I need.

As an Ace Rewards member and a frequent customer of this neighborhood hardware store, I have admired and respected the staff for their customer service and knowledge, and management/ownership for such a complete and well priced inventory. However, my last two visits in February left me very disappointed that, in spite of the clearly displayed requirement for mask wearing, I encountered multiple customers without masks, one of which became belligerent when I backed away in a narrow aisle. I will no doubt have an opportunity to visit the store again soon and hope and expect to see enforcement of the Crowder Bros. Ace mask policy, i.e., prohibiting entrance to the store to those without a mask. I acknowledge that confronting prospective patrons about this issue is uncomfortable, but the consequence of the remote chance of infecting others with a potentially deadly virus must take precedent.nnI’m glad you responded to my initial review, but there is not a commitment to prohibiting entrance to those that refuse to wear a mask. Do you intend to prevent the potential spread of the virus in your store by refusing entrance to anyone refusing to wear a mask?