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Republic Plumbing Supply Co

Parts Counter, 478 Waverly St, Framingham, MA 01702, USA

Map

Detailed Information

Place Types Hardware store
Address Parts Counter, 478 Waverly St, Framingham, MA 01702, USA
Coordinate 42.2752778,-71.4188889
Website http://www.republicsupplyco.com/
Rating 4.5
Compound Code 7HGJ+4C Framingham, MA, USA

Openning hours

Monday 7:00 AM – 4:30 PM
Tuesday 7:00 AM – 4:30 PM
Wednesday 7:00 AM – 4:30 PM
Thursday 7:00 AM – 4:30 PM
Friday 7:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Karen Veale (12/19/2019)

I needed new pvc parts for a bathroom sink installation. The staff there were helpful, nice, and went the extra mile to help me get what I needed and to avoid the inevitable multiple supply runs. They answered my questions frankly, with no condescension for either experience level or gender. I'd go there for any plumbing needs and recommend them to friends.

Pretty Happy (02/26/2019)

Actually, it should be minus one star.nnI was very annoyed by the condescending tone and impatient attitude of the sales rep who gave me 15 minutes of help in finding what I wanted after I waited for more than 1.5 hours. There were two sales reps. One looked busy typing and didn't say anything when he saw me walk around and around. The other was with a customer. I waited for an hour or so before anyone told me someone would be with me. I have never received friendly service in this Framingham store except once when the sales rep Neil helped me. He is not there anymore, but after seeing so many good reviews on this website, I gave it another chance. What a mistake!nnThe next day, I, the same old Asian woman, wearing the same clothes, went to Ferguson Plumbing in Newton. The difference is like night and day. The receptionist got up and greeted me as soon as I walked in and found me a sales rep, who walked over to me to introduce himself and shook my hand then efficiently found and ordered what I wanted after I showed him the same pictures and asked the same questions. I only spent 20 minutes there and received all parts at home before 8:30 the next morning. Even better is that I don't have to buy the whole set and only buy the parts I need.nnSuggestion: Have Neil come back to teach the current sales reps basic etiquette for salesmen.

Jason Seto (07/24/2017)

The staff that helped me was extremely helpful. They shared a lot of useful information that we were not getting from other stores. However, I did overhear a different staff member putting a hard sell on another customer - an experience that we were getting at other stores. I was very glad the second staffer was not the one helping us.

Mark Calkins (07/10/2018)

Great service from people with such a vast knowledge of plumbing and installation. Great with the average homeowner and willing to do what it takes to help .