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Jennifer Colina (08/26/2020)
Mimi is the best! If you need to do an appointment ask for her. She does know how to dye your hair appropriately and it treats your hair very gentle! I spent 4 hours for her and I enjoyed her company
Just Maggie Perea (11/02/2019)
Maryam is so precise and detailed. She rescued my hair from a not so great clips. I've been back 2 times. She listens and makes great suggestions.
Kehaunani Tai (09/18/2019)
Tried to make an appointment and the female representative was just so short tempered with me and rude from the time she answered. So many sighs in the first 3 minutes of the conversation. Customer service is very horrible that I just decided to go some place else for my cut and color. Once I said that to the rep on the phone she replied, "that's fine" and hung up.
Bree Ingram (04/20/2019)
I had a HORRIBLE experience here! I went in to get a Balayage before my trip to California. I spent 4 hours with a lady that couldn’t understand what I was asking for. I ended up with orange, poke a dot/ Leopard spots all over my hair with some super blonde pieces scattered around. Super un even and no where close to a Balayage. I called them the next day to try and get my money back for the horrible job, panicking because I couldn’t go on my trip with this hair! Another lady told me to come in and she would fix it. I went in and was told that the bleach that she was going to use on my hair to fix it would not damage it at all. Totally not true. My hair is fried and it still looks terrible. I worked really hard to get my hair long and healthy and all it took was one trip to this place to destroy YEARS of hard work. 😭 I won’t even shop at JCpenny anymore after the experience I had. I’m furious with them. So please do not go here unless you want your long hair fried off and horrible color.
Amber (08/03/2019)
Super rude! Will never return here again.
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