Map
Detailed Information
- Place Types Plumber
- Address 211 E Front St, Findlay, OH 45840, USA
- Coordinate 41.040096,-83.647881
- Website https://www.rotorooter.com/
- Rating 1.9
- Compound Code 29R2+2R Findlay, OH, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Day 11 of the worst nightmare. Roto Router finally cleaned out our sewer line yesterday after 10 days--then their equipment broke in our sewer pipe. This is the 3 piece of their equipment that has broken during our 11 day experience with them. It is fair to assume their equipment is poorly maintained. Some one at RR suggested that we pay to dig up the city street to retrieve their broken equipment--really. That's what business insurance is for. We have NO sewer on Friday headed into the week-end on Day 11 because their equipment is 100% blocking our pipe--if this doesn't trigger their 24/7 emergency service what does?!?
Called on a Friday, after noon. They came out same day. Fixed the major issue as well as another minor issue I was planning on tackling myself.
Overall the issue was fixed, BUT I had to pull teeth to get them to even show up. Although I read reviews of lots of no shows, it was a Sunday and I was desperate! The first day (Sunday) I called, they said they would send someone out and with no surprise, it was a no show with no call to let us know. The next morning I called back and he said they would be there at 9. At 9:30 they show up and unclog the drain. The employees seemed professional, hard working, and knowledgeable in the field, but their boss man was going to still charge $50 for a travel fee and $200 for the 30min it took to unclog the drain. Because it is Roto Rooter I anticipated the price to be higher then a local plumber, but being charged a travel fee after all of that? Really? After talking to him on the phone he was willing to take the travel fee off due to what happened the day prior. If possible, next time I’m waiting for a local plumber to open up after the weekend instead. I WOULD ONLY USE ROTO ROOTER IN FINDLAY AS A LAST RESORT. And even at that, be prepared for a no show.
Very professional and on time. He made sure everything was flowing smoothly before he was done and we would highly recommend roto rooter for the job to be done right the first time.
To high price,,sloppy work,,installed a used pump sold to me as new,,it quit working the first day,,I wont ever use rhem again
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