Saugerties Lumber True Value

I purchased over $1,000.00 in pressure treated lumber last year from Saugerties Lumber late Spring and had it delivered to my home. My contractor built a beautiful front porch deck that we were very pleased with. We were told to let the lumber cure for about a year before using a stain/sealer on the deck. Being weekend home owners, we really didn’t see the deck or house all winter as we reside in NYC.nnWe just started coming back to our home and noticed that most of the 6”x6” support posts that we bought from Saugerties Lumber, had we looked to us, like serious vertical cracks. My contractor, who is doing other work on our house looked at the posts and said “they are serious cracks, not just the hairline type expected when wet pressure treated wood drys during the curing stage”.nnI called Saugerties Lumber as spoke with a very nice man named Bob. I took pictures of the cracks and sent them to him, he in showed those pictures to the owner of Saugerties Lumber who wants nothing to do with my problem, trying to say the cracks are “normal”. All of my research tells me it’s NOT normal for the wood to develope such deep and wide cracking as is happening to my deck wood.nnI will be taking this issue to court for someone else to decide the final outcome. In the meantime, if you’re planning on purchasing anything from this company, DO NOT expect any type of regard in the way of them standing behind their products.

I needed Fox blocks styrofoam concrete forms, they hooked me up with Saugerties lumber as a distributor. I dealt with Bob over there. Hes a nice guy and helped me out. These were forms for an entire basement and weren’t cheap. Working full time I really just have weekends and evenings, so getting them before the weekend was a plus. They came Friday and morning and I was there later on in the day. After inspection I see that they’re 6” though the blueprints stated 8” I emailed him 8” and the invoice said 8”. 11 pallets all the wrong size. They corrected it the following Monday but I lost the whole weekend. I just think with the amount of money spent my order would’ve been treated with a little more competence. Just going over my rebar that I ordered through there and am short even though the linear footage is on the blueprints.

Great customer service

Very expensive

It's great, high quality wood and you don't have to cart it around a giant store