Map
Detailed Information
- Place Types Hardware store
- Address 3352 Washtenaw Ave, Ann Arbor, MI 48104, USA
- Coordinate 42.2554889,-83.6938694
- Website http://acebarneshardware.com/
- Rating 4.6
- Compound Code 7844+5F Ann Arbor, MI, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 8:00 AM – 7:00 PM
- Sunday 10:00 AM – 6:00 PM
Photos
Reviews
I went into this hardware store after several poor experiences at another local hardware store, and I was beyond impressed! I went in looking for paint and the paint I was looking for was be Sherwin Williams (touch-up paint), and an employee reached out to help. After I picked a paint, he re-approached me to make sure I picked the right one. When I showed him a photo of the can I had, which was Sherwin Williams, he mentioned how all paints are different and there's a Sherwin Williams next door. He said he didn't want to lose my business, but he wanted to make sure I got the right paint. That level of honesty, has influenced our family to choose this business as our local hardware store of choice moving forward.nnWhen I went home and told my husband, we both agreed that we will start bringing our business to this store. Thank you for being a trustworthy local hardware store!
A really nice ACE. Parking in front is tight and small so not sure if there are more spaces in the back. The store was well stocked and the cashier was very friendly. Plus they had plenty of salt for these wintry days.
I had two very positive experiences both with the same young man but I didn't catch his name. The first was using an online purchase curbside pickup for WD-40 silicone to repair my treadmill in early December 2020. The young man was helpful, friendly and very courteous when finding my product and handling the transaction. I encountered him again recently (later in Dec 2020) when I came in to purchase a carbon monoxide detector as part of a home inspection. Although I arrived at the wrong Ace therefore the store didn't have my order, he went out of his way to help me find another product in the store. This young gentleman should be given praise for his courtesy. I have been coming to Ace for 40 years as I am from town. I appreciate their hard work and their safe and helpful staff being available during the pandemic.
Experience was excellent! Found what I needed and then some! 5 stars, highly recommend.
Some of the rudest unhelpful people i have ever dealt with. I went in to buy my son a 200 dollar tool. Their website said they were giving a free battery with the tool. When I got in the store they said they would not match online pricing. Instead they made me order and pay for the tool and pick up while I was already there. After ordering with them watching they still would not give me the tool. They said only the battery was pick up. The tool was set to be shipped. So I had to cancel the 1st order create a second order and then finally got tool and battery. Now I have 2 charges on my PayPal. Asked them to fix that and in their usual manner NO HELP. I will never go back unless I find tool elsewhere and then I will return it just because of their rude behavior. NO CUSTOMER SERVICE AT THIS STORE AT ALL. Avoid if at all possible.
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