Jax Kar Wash & Auto Detailing - Telegraph Road & 12 Mile

Sterilized my s.....

I've been here a couple of times and I just can't recommend it. The prices are high for washes, the employees have never been pleasant and aggressively try to upsell you. Good luck getting in and out in a reasonable amount of time if you aren't paying for unlimited washes. They make no effort to get your car in the line to get washed if you aren't on a monthly unlimited plan. I've never gotten interior services done, but I can't imagine how long that would take if a simple car wash has me waiting in line for 20+ minutes. I'll be using the hose in my driveway next time.

Dev and his crew are spectacular! I drive all the way from Clarkston to their spot because I KNOW I will be treated to excellent customer service while delivering the quality products I desire: inside & outside vehicle refreshing! Thank you all!

Best car wash I have visited till now. Exterior plus interior cleaning available. Also detailing is done here. Variable unlimited wash package available. Staff is friendly and good to talk.

Enter at your own risk! This facility will damage your vehicle and try to claim that it didn't happen on the premises. Even though the photos from their security cameras show a undamaged vehicle entering the facility and a damaged vehicle exiting, and when I exited I told them I heard my car get struck and they claimed they didn't see anything. I immediately saw it when I got out of my car. It took over two months of phone tag to finally get told that they wouldn't do anything. I would highly encourage everyone to take their business elsewhere if they care about the long and short term health of their vehicle, unless you want to be given the run around for over two months when this carwash looks for whatever way possible to deny accountability.nnUpdate 2/11/21nnIn response to the owner the denial of responsibility is simply false. The low qualitynvideo which I did review with their team was able to pick up that my vehicle entered the vehicle without damage and after coming into contact with their wash system, I heard a loud thud, which I assume was debris stuck in the side panel washer. When I exited the wash I reported it as I was supposed to, when I exited my vehicle I was able to see it immediately. During the two month course of review over 4 theories were thrown my way to try to make me responsible for this damage.. Each of these were found to be false. My vehicle did not enter the wash damaged, but it did exit that way.nnI also find it amazing that this was able to be reviewed in less than 24 hours when I post on google while it took over 2 weeks to talk to anyone while they dodge phone calls and actions to resolve this for over two months.nnIf this company was at all dedicated to customer service like they claim to be this would have been handled immediately and professionally. Obviously this isn't the case when you read the multitude of negative comments where people's vehicles were damaged and Jax car wash denies any accountability. It's very unfortunate that JAX does not care about its customers.