Little Valley Laundromat

Iv been going to little valley laundromat for almost two years now. Marcelle and Maggie have become family to me. Treat me like family every single time I go in. Without question Marcelle sees me pull up and run out to help me with my laundry since I have two small children. Helps load my laundry and even puts it in the dryer for me without even asking. Goes over and beyond and makes sure everything is clean and smells wonderful ❤ufe0fnMarcelle and Maggie will be part of my family even after I move and have my own washer and dryer soon.nMy family will be sad not seeing them weekly.nBoth deserve a raise for all that they do for the place.nIt’s sad to see people saying anything bad about them.nI have never had a problem once...nreading one of the post below is mind blowing to me.nLocking the door is necessary at night. Anyone at any time could come in thats not welcome and she wasn’t only protecting herself but whom ever els was inside.nBut anyways this place deserves more then 5 stars ⭐ufe0fnClean,respectful,great prices,awesome employees!

This place is terrible. They close early without notifying people washing. I live close so myself and my boyfriend goes home in between washing due to having children. Washed a load lastnight with my kids coats in it. When I returned, they were closed. Almost an hour early. I called today, they have my clothes in a bag and not offering any type of accommodations for inconveniencing me. But tells me when I come pick them up, I should put them back in the dryer but use more than one because it’s a lot of clothes. I will never return. I will rather wait until my own washing appliances get here or go out of my way to a different laundromat.

Very clean and they maintain good Corona virus policies.

I love the huge machines. I can wash 6 loads in 25 minutes for $7 and dry it completely in 18 minutes for under $1

Tonight was the final straw with one of the employees, so I will be going elsewhere. I arrived to pick up my clothes at 8:45pm and Marcelle had the door locked and would not social distance like I asked her to when she opened it.nnShe guarded the door and locked and unlocked it each load I carried out and I got into an argument with her over it, because I wanted to social distance and she would not respect that.nnYou can view camera to see how it was not necessary to have to do that. It was a control issue, nothing else. I feel like I should make a complaint to the state as well, because this is not the only time I have requested to social distance, and sometimes the door was held open without a mask on, but even with a mask, I just want to come in and out without someone standing next to me while I carry my clothes out. The other lady who works there (Laura) honors my request when she is trying to be helpful holding the door for me and does not need to guard and lock the door while you are getting your laundry out. It's just not normal for Marcelle to do that, and during covid social distancing should be a priority when you can.nnThis is not the first time I have had issues with Marcelle and do try to go when she is not working. I know there have been numerous complaints from other customers and it does not get better. It seems employees are ok with closing before 8:30pm.nnWe went last week and the guy working would not let us in at 8:27pm (at the latest) to dry clothes only. He is easy to be around, but that was really unfair to not let us dry when we were there before the 8:30 deadline.nnHe said it was 8:30, but the clock is fast. We would have been out before 9pm because we only dry and sign says open until 9:30.nnMarcelle use to get mad if I came in at 8:20pm.Right after that the big clock inside came down and she changed it to be 6 or 7 minutes fast. Owner is nice, but these things are losing him business. Other than that place is clean and dryers usually work well.