Map
Detailed Information
- Place Types Hardware store
- Address 119 Lincoln Lake, Lowell, MI 49331, USA
- Coordinate 42.9339933,-85.3429554
- Website http://robinsonsantiques.com/
- Rating 2.8
- Compound Code WMM4+HR Lowell, MI, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday Closed
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Ordered handles in April when they were supposedly closed for Covid. They specifically said to order what you need because antiques aren't mass produced and were potentially one of a kind, and that they'd fill the order when they reopened. After they reopened, they put a message on their answering machine about a warehouse move/renovation of some sort. Now their number has been disconnected. $120 in handles now having to be refunded through PayPal.
These guys do not answer their phone (multiple calls), return messages, or respond to emails. They should take their site down if they're not in business! Very disappointed.
Not only did Robinson's have the very hard to find drawer pulls for a 100+ year old dresser I have been working on, they went to great lengths to make sure that they were sending me exactly what I was looking for. After we got off the phone, they took photos and uploaded them so I could see what I was getting. A few days later my order had arrived and I was thrilled to see that they were exactly how they were described and were better than what they looked like in the pics. Excellent customer service.
Buyer beware, this seller is dishonest. I purchased two different hardware items to complete my restoration project. One was delivered on spec. The other part - a simple brass pull knob was much smaller than the one I needed. I let Robinson Antiques know as soon as I received the wrong part, assuming they would take care of the issue. I was shocked that the owner refused to even acknowledge my emails. Despite multiple attempts and forewarning a bad review the owner still refused to respond. Now I'm left with the wrong size knob, a hefty bill, and a bad feeling about doing business on the internet. Sorry to break the news to y'all.
Placed an order with Robinson Antiques and everything went well until one of the items received was the wrong item. I rechecked the listing and my receipt to make sure it matched what I had ordered and it did. After several emails and phone calls I have yet to get any responses. I will not be doing anymore business with them and I highly recommend anyone reading the reviews to find another dealer to do business with.
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