My Guy HVAC, INC Heating & Air Conditioning

Absolutely fantastic service. Our A/C wasn't working during the hottest week of the summer and Daniel sent out his lovely technician, Nick, on the same day we contacted him to get us sorted. Nick was very friendly, very efficient, and took the time to explain the issue to me which I really appreciated. He was also very conscientious and wore a mask and special shoe coverings when entering our home, so we felt very comfortable having him. He fixed the issue very quickly and gave us tips for ongoing maintenance. Topnotch service, would highly recommend.

We had MyGuy replace our furnace, AC, water heater and humidifier. Part of the work included their having to vent these to the outside, which meant drilling through the house, as well as replacing some old sections of pipe.nnHere's what went well with this project: Everything.nSeriously, even during mercury retrograde it all went perfectly.nnContacting the company: When we called for an estimate, an actual live human answered the phone. This warm and helpful person booked an explained their quote process and scheduled an appointment in their next available opening, which was the following week.nnQuote: Everything happened as promised. The quote was clear, included product information so we were able to do research on the equipment, and they also provided options for 'good' and 'better' equipment. Their prices are fair and reasonable.nnCommunication and Responsiveness: We were contacted the day before the quote and work was started to confirm when their crew would arrive. Emails and questions were answered in an extremely timely manner - much sooner than expected. Scheduling the work went smoothly - and the crew showed up exactly as promised.nnInstallation: The crew did a great job and were very polite and professional. They showed us how to change settings on the water heater and furnace and advised us on the type of filters to use in winter vs summer.nnFollowup: After the work was done, Dan emailed us to see if we had any questions, and even registered our equipment for us.nnWorking with this company was a pleasure, and everything happened exactly as promised. They exceeded expectations from start to finish.nWe're happy to recommend My Guy HVAC and would absolutely hire them again.

Great customer service and resonable about repairs.

I submitted for a quote for a new unit and I received an e-mail back right away scheduling an estimate. Damian came for the estimate and he spent a lot of time taking measurements and talking to me about the different types of units and how they work. This definitely helped me make a correct decision. I had 3 estimates and My Guy HVAC was the most fair. This made me realize that the other two companies were really padding their margin. The scheduling process was easy and the install was great. We also purchased a seasonal tune up package. They send out reminder cards when it is time to schedule maintenance to make sure that your unit it running at peak performance. I am truly impressed by the customer service that Dan and Damian provide. You don't find this type of communication in a lot of companies now a days. I highly recommend using these guys.

I've been going to them for 7 years. They're honest and do great work.