Absten & Sons LLC

Great service and staff

Another perfect electrical repair!

I am restoring a home in Culloden. I called Absten & Sons to look at the gas package unit. It was 40 years old. They arrived on time and throughly looked over the entire system. We concluded that the unit needed to be replaced, the ducting system needed to be insulated, and the branch ducts needed to be replaced. That is a large scope of work with a potentially crippling price tag, but that was not the case. They gave me a reasonable price. They ordered the equipment and scheduled the installation for my preferred dates. Chase, Dusty, and Jason performed the installation over a 2 day period working over 10 hours each day. The outdoor temperatures were in the 30s. They were very attentive and focused on the installation and customer satisfaction. The sheet metal work was impressive. The efficiency of installing the new duct work was also impressive. They gave me regular updates throughout each day.nnThe new unit works extremely well. They made a point of showing me the features of the unit and to explain the maintenance requirements. They included 1 year of free maintenance. I was also surprised with the inclusion of new grills for the air returns and new floor registers. Those were added features to the contract. Their attention to customer satisfaction is impressive. I highly recommend Absten & Sons.

I called them last summer because my electric bill was over $300 a month and I knew somet had to be going on with my air unit. They came out twice and said there was nothing wrong. I called another company and found that my heating coil that absten and son installed years prior had shorted out and was heating at the same time my unit was trying to cool. Do not call these morons.

They came out and to see menon a main water line repair.nSeveral days passed by I called yhry said they were busy. I made several calls asking for the estimate. I talked to a lady by the name of Pam. Said the had to have their ownernbefore thry could give an estimate. Theynfinally sent me an emai estimatenover $1200.for labor and to fix pipe.nNine days had passed. I hired two men too di.g down to the main line and fine the break.nThey spent ten hours digging it out.nThey found the line.nAbsten and Son called and said they werenavailible. I advised them we had foundnthe leak and had hired laborers to dig ip the ground yo the leak.nYes to come out yo repair the line it was a six inch by 1inch section.nThat the estimate wiuld not be correct.nThe plumber came he stuck his hand down in the mud pulled the pipe up . Hot his boom boxnout of the van yurned his music on and turned my main water line off.nGot in measured the pipe. Left for an hour.nCame back with a 3 foot pipe cut a six inch piece off screwed a coupleing on eachnend . Said it was fixed. Told me I stillnhim $1199.00 . I said you been here less thenntwo hours and you were gone an hour.nHe told me to pay or he was not hoing to leave my property. I didnt have that amount to paynI told the office before they come out plus sent them a email all the work had beenndone inthe digging an location.nPam said she still wanted $750.00.nI gave them a post dated check because the man was very intimidating.nI have now checked out the pices by hour for 2019 plumbing at tops its $175.00 annor $450.00 gor the time spent.nAs a senior citizen I dont recommend them.nThey refused to give me a bill.nI have now called the department ofnon contractor's in WV. They advised me to also call the attorney generals office also.nI am filling out the complaint as I do so.nn.