Map
Detailed Information
- Place Types Hardware store
- Address 5301 Sherwood Way, San Angelo, TX 76904, USA
- Coordinate 31.4280015,-100.5069316
- Website https://www.lowes.com/store/TX-San-Angelo/0090?cm_mmc=lod-_-c-_
- Rating 4.1
- Compound Code CFHV+66 San Angelo, TX, USA
Openning hours
- Monday 6:00 AM – 10:00 PM
- Tuesday 6:00 AM – 10:00 PM
- Wednesday 6:00 AM – 10:00 PM
- Thursday 6:00 AM – 10:00 PM
- Friday 6:00 AM – 10:00 PM
- Saturday 6:00 AM – 10:00 PM
- Sunday 8:00 AM – 8:00 PM
Photos
Reviews
First delivery of goods in San Angelo from Lowe's. Roy and Clint were the delivery men who delivered a large refrigerator as well as a washer and dryer. Although I had limited interaction with Clint, Roy was very cautious in moving in all three appliances and, with the assistance of Clint, was able to ensure delivery with no damage to the items or my home. Roy was able to give us an introduction into the fridge and give sound cleaning and maintenance recommendations. Both men were courteous and a outstanding example of what deliverymen should strive to achieve.nWould order store delivery again.
The pros are they usually have things in stock and they have good prices. The checkout is fairly fast if you have to use a checkout line. Do not go here unless you plan on loading and unloading yourself. Several store employees saw us loading and pushing a very heavy cart in the store and no one offered to help. We are fairly elderly and a very nice gentleman got out of his truck in the parking lot and helped us unload.
We waited for almost an hour in the appliances section with absolutely no service, we stood with several other families waiting patiently. When an employee was asked for help we were told it wasn't his section. Other employees wouldn't make eye contact and rushed by. We finally just went to the customer service desk where ayoung lady named Anna was awesome! The manager said she had 3 employees working in that section but they were all busy because it was a holiday. ud83eudd37♀ufe0f It took almost two hours to purchase a washer and dryer but at least they have people like Anna working there. When we left there were still families waiting to be helped.
I am a very loyal Lowe's customer. Today I was disappointed in the customer service I received. Not one of 3 employees came to ask if we needed anything and avoided eye contact. I finally pushed the service button and a young lady came to help.. I was prepared to buy $3370 of appliances, when I asked if they would price match one of the appliances (-$100) she said no. I explained I could get the same appliances down the street for a $3270. She said okay.. I took my business down the street..
I’ve purchased 3 appliances in 2 weeks from this location and every time they come to deliver I find that I don’t have some kind of plug, cord or vent. Train your appliance sales people from start to finish. It’s not that hard people to ensure that customers are helped in a timely manner it took over an hour before someone even asked me if I needed help. So to not have all the parts at delivery is beyond frustrating.
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