Map
Detailed Information
- Place Types Hardware store
- Address 5700 N 10th St, McAllen, TX 78504, USA
- Coordinate 26.2546956,-98.2191579
- Website https://www.lowes.com/store/TX-Mcallen/2656?cm_mmc=lod-_-c-_-lc
- Rating 4.3
- Compound Code 7Q3J+V8 McAllen, TX, USA
Openning hours
- Monday 6:00 AM – 10:00 PM
- Tuesday 6:00 AM – 10:00 PM
- Wednesday 6:00 AM – 10:00 PM
- Thursday 6:00 AM – 10:00 PM
- Friday 6:00 AM – 10:00 PM
- Saturday 6:00 AM – 10:00 PM
- Sunday 8:00 AM – 8:00 PM
Photos
Reviews
Besides HEB, this is my favorite store! Really convenient to shop with there app, tells you availability and location in the store OR you can just order for curbside pickup. A lot of my home projects whether renovation or repair, start at Lowe’s. You can always find someone to answer questions.
The customer service at this Lowe’s could not be worse. I purchased a Samsung refrigerator, stove, range/microwave, and dishwasher. Initially, trying to change the delivery date was a nightmare. Once that got straightened out I thought delivery would be a breeze. I was wrong. Somehow, the dishwasher didn’t make it to the delivery address. The delivery person told me that the salesperson had sold me a dishwasher they did not have in stock, and that I would have to deal with store management. After that, store management told me they did have the dishwasher, it just hadn’t made it on the delivery truck! And that they couldn’t explain how that had happened. Out of the kindness of their heart, they decided to give me a discount. I was told to come by the store and pick up the discount in cash. I crossed heavy traffic at 6 PM, only to find out that no, the discount could not be in cash, and had to be returned to a credit card that I couldn’t recognize.Things could not have gone worse. Maybe I should just consider myself lucky that my business with these folks is done. My advice to you, consider going somewhere else. Not even buying a boatload of appliances gets you good service here.
This Lowe's is well stocked and has everything you need. It would be fine if you know what you need without any help, but I needed help with what I needed and had a hard time finding someone. Finally when I asked a man, (I think he was a manager), he looked like he was in a hurry and said that a certain older employee could help me as he quickly walked away, he barely made eye contact with me and I could tell he didn't want to be bothered. The older employee he referred me too was going on his lunch break, (he had his lunch bag in his hand), and I apologized to him for taking time away from his lunch. He took the time to answer my questions and wasn't annoyed at all. He was so sweet and the 2 stars are for him. There was another younger employee who was really nice too and answered my questions. That rude manager who rushed away and referred me to the sweet employee about to take his lunch break gets no stars. I hate bad customer service, and I'd hate to have such an unprofessional manager like that guy whoever he was.
Erika at the register was very helpful. I had a question about propane tanks and hoses, she had another team member ,who I wish I knew her name, she got Eli to help me and answer my questions. He was very friendly and professional. He saved me an extra trip because of his recommendation.nWhich allowed us to have the dinner we wanted.. Thank you so much.
This store has forgotten the golden rule of getting money out of the customer's hand before they have time to change their mind. Was looking to buy two appliances and they said No on one, so they lost the sale on both. Bought both elsewhere, where they said yes and saved money doing it.
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