Consulate Honorary of Germany

Susan did an awesome job yesterday with our passport application. She was knowledgeable and very friendly. Good to have her here in Salt Lake!

Susan was very accommodating for all of my needs in the matter of getting a power of attorney notarized for German officials.

Susan is far too incompetent to do this job. Since March, I have attempted to reach the consulate in 42 occasions, and left message each time without a phone call being returned. In March, Susan stood me up for an appointment to have an apostille done on my German birth certificate. It took u til today’s date to reach her to attempt to reschedule. Now, Susan states she can’t complete an apostille. She seriously needs to be fired. She has absolutely no idea what she is doing. Germans are known for producing Mercedes Benz, Susan is more of a Hyundai. Not consistent with the quality expected from a German organization. Further, when offered to provide a recorded conversation of Susan previously stating she said she could do an apostille, she just hung up with phone. Classy susan. Real classy.

I have called here several times and they never answer the phone. Even left messages. Is there even a consulate?

I am so glad not having to travel to Los Angeles to apply for a passport. Susan was very professional and personable. She made sure I had all the correct papers before showing up for the appointment.