Kannapolis Train Station

The station employees are always so kind.

The Sation opens at 6:30 am ,The lady did not get there until 6:47am. I get people are late for work it happens so I was ok with it until when she does get there she takes forever to open the door..doesn't apologize ,then she just stares at me as she walks in and out the door a few times when she finally let me in the station it was 655 and she really didnt want to let me in I had to ask was I allowed in the station ,my train was leaving at 7:10 she didn't ask me if i needed anything..she didn't even say goodmorning. This is the worse experienceI ever had with Amtrak .I probably would never use Kannapolis station again when i get to my destination and on my way back I will check to see if i can switch to the Charlotte station.

It is always cleannAnd the attendants are always nice and helpful

Everyone is always very nice here, I travel back and forth to Raleigh quite a bit and have never had a bad experience. I do wish however that they didn’t lock their building doors between train times, that's kind of weird to me and inconvenient, especially when it’s raining and cold outside! The train itself is very pleasant and comfortable, the staff are cordial and accommodating, they have great snack machines and even a little cafe on the back of the train, and there’s lot more room on an Amtrak train than on a plane that's for sure!

Staff are friendly and the waiting room is clean and comfortable. The southbound Carolinian is often late, but that's not the fault of anyone here.